Megan Hug
Murphy ,Idaho
Summary
Energetic, self motivated worker & current flight attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
7
7
years of professional experience
Work History
Flight Attendant
American Airlines
Dallas , Texas
04.2018 - Current
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
- Answered passengers' questions and provided solutions to issues arising during flights.
- Ensure safety and comfort of customers onboard aircraft.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Bar Tender
Red Lion Hotel
Spokane, WA
05.2017 - 04.2018
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server
Red Lion Hotel, Lewiston
Lewiston , Idaho
08.2016 - 05.2017
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Certified Nursing Assistant
St. Joseph's Regional Medical Center
Lewiston, Idaho
05.2016 - 03.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
Pre Nursing Science
Lewis Clark State College
Lewiston, IDHigh School Diploma -
Lewiston High School
Lewiston, ID06.2007
Skills
- Self Motivated
- Speech Clarity
- Emergency Care
- Public Interaction
- Adult AED and CPR
- Company Culture and Values
- Passenger Care
- Critical Thinking
- Service Quality
- Safety Regulation Compliance
Timeline
Flight Attendant
American Airlines
04.2018 - Current
Bar Tender
Red Lion Hotel
05.2017 - 04.2018
Server
Red Lion Hotel, Lewiston
08.2016 - 05.2017
Certified Nursing Assistant
St. Joseph's Regional Medical Center
05.2016 - 03.2017
Pre Nursing Science
Lewis Clark State College
High School Diploma -
Lewiston High School
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