Hi, I’m
Megan Jensen
Canton,GA
I feel that luck is preparation meeting opportunity.
Oprah Winfrey
Summary
Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
9
years of professional experience
Work History
Fyzical Therapy & Balance Center
CCS
07.2023 - 10.2023
Job overview
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Completed clerical duties and tasks for clinic administration.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Obtained payments from patients and scanned identification and insurance cards.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
Goodwill Of North Ga
Customer Service Representative
05.2023 - 07.2023
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Handled cash with high accuracy and took care to check bills for fraud.
Northwest
Administrative Assistant
07.2022 - 01.2023
Job overview
- Organized and updated file systems, keeping records easily retrievable
- Provided general
- Ce and administrative support including data entry, processing invoices for payment, and scheduling appointments
- Distributed invoices, updated accounts, and entered new information into customer relationship management system
- Located needed information for di erent topics by conducting physical or digital searches.
McDonald’s
Cashier
11.2021 - 07.2022
Job overview
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Resolved customer complaints independently or with aid of supervisor.
- Provided customers with information on specials and discount deals.
Bear Mountain Custom Painting
Receptionist
09.2021 - 11.2021
Job overview
- Scheduled appointments and documented updates in scheduling software
- Organized e cient, easily accessed file system for digital and physical records
- Boosted
- Ce e ciency, delivering first-rate administrative support to all sta
- Operated telephone switchboard, providing information, taking messages and scheduling appointments
- Supported customers with prompt answers and personalized support.
The Echelon Group
Call Center Representative
01.2021 - 09.2021
Job overview
- Delivered accurate organizational information about customer accounts
- Updated records with all interactions and customers transactions
- Referred unresolved customer grievances to designated departments for further investigation.
Self Employed
Private Nanny
02.2016 - 01.2021
Job overview
- Prepared healthy, age-appropriate snacks and meals.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Played games, worked on puzzles, and read books to young children.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Led indoor and outdoor activities to entertain and occupy children.
- Taught children everyday skills and language.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Assisted with light housekeeping duties as well as running errands.
Kroger
Cashier
08.2014 - 01.2016
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Creekview High SchoolCanton, GA
HS Diploma
Southern New Hampshire UniversityManchester, NH
Associates from Business
Marketing
Skills
- Attention to detail
- Professional communication
- Administrative Support
- Computer skills
- Microsoft Office Suite
- Highly organized
- Multi-line telephone system
- Correspondence writing
- Customer Service
- Calendar management
- Data Entry
- Active Listening
- Customer Experience
- Telephone Etiquette
- Microsoft Office
- Clerical Support
- Reminder Calls
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
CCS
Fyzical Therapy & Balance Center
07.2023 - 10.2023
Customer Service Representative
Goodwill Of North Ga
05.2023 - 07.2023
Administrative Assistant
Northwest
07.2022 - 01.2023
Cashier
McDonald’s
11.2021 - 07.2022
Receptionist
Bear Mountain Custom Painting
09.2021 - 11.2021
Call Center Representative
The Echelon Group
01.2021 - 09.2021
Private Nanny
Self Employed
02.2016 - 01.2021
Cashier
Kroger
08.2014 - 01.2016
Creekview High School
HS Diploma
Southern New Hampshire University
Associates from Business
Marketing