Sarah Fahrney
Huber Heights,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
CCS
Caresource Health Plan
Dayton, OH
11.2021 - Current
- Assisting members of Caresource with any questions regarding their health care needs.
- Documenting calls in a timely and accurate manner.
- Providing efficient care and understanding to each and every member.
- Deescalating upset members in an appropriate manner.
- Trained to be able to pick up when members are in mental health distress.
- Trained to handle suicide calls
Resident Aide
Brookhaven Nursing Home
Brookville, OH
12.2017 - 03.2019
- Assisted residents with bathing, hygiene, mobility and nutrition activities.
- Supported residents during periods of emotional distress.
- Recorded patient conditions and vital signs.
- Assisted with making sure residents were calm during distressing times.
Team Member
Speedway Gas Station
Vandalia, OH
09.2012 - 06.2013
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Built and maintained working relationships with peers and upper management.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Stayed informed of company and store updates from leadership.
Kennel Technician
Petland
Vandalia, OH
07.2011 - 12.2011
- Prepared food to meet needs of animals under care with appropriate meals.
- Maintained clean and orderly play yards, kennels and cages.
- Stayed on top of laundry, sweeping and disinfection protocols.
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
- Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
Education
High School Diploma -
Butler High School
Vandalia, OH05.2013
Skills
- Data Entry
- Medical Record Security
- Documentation Oversight
- Medical Terminology
- Customer Service
- HIPAA Compliance
- Records Accuracy
- Insurance Verification
- Appointment Scheduling
- Medical Translation
Timeline
CCS
Caresource Health Plan
11.2021 - Current
Resident Aide
Brookhaven Nursing Home
12.2017 - 03.2019
Team Member
Speedway Gas Station
09.2012 - 06.2013
Kennel Technician
Petland
07.2011 - 12.2011
High School Diploma -
Butler High School