Megan Johnson
Providence,RI
Summary
Motivated worker experienced in the restaurant industry. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Server
Diegos Mexican Food & Tequila Bar
2023.10 - 2024.02
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Seasonal Food and Beverage Worker
Huttopia
2023.05 - 2023.08
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
- Assisted other staff members in setting up banquet events according to customer requests.
- Demonstrated knowledge of menu items by providing detailed descriptions upon request from guests.
- Effectively multitasked within fast-paced environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Server
Anthony's Coal Fired Pizza
2022.02 - 2023.04
- Was able to work in high-stress shifts based on rushes in the restaurant
- Providing suggestions for food or drink choices to diners
- Memorizing the food and drink menus
- Effectively and accurately using a POS system
- Setting tables and completing side work throughout the shift
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Informed kitchen of special dietary needs or requests, delivering personalized meal options.
Sales Associate
The Paper Store
2020.09 - 2022.02
- Helped customers find products that match their budget and satisfy their needs
- Received shipment and replenish shelves
- Answered the phone to answer customers' questions or handle complaints
- Encouraged customers to make additional purchases and suggested relevant items
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Opened and closed cash registers, balanced cash drawers, and made deposits.
Crew Member
Chipotle
2020.04 - 2020.09
- Assembling food orders while helping customers and maintaining a clean workspace
- Provided friendly guest service
- Was able to work in high-stress shifts based on rushes in the restaurant
- Recommended menu items according to customer preferences and dietary restrictions
- Maintained knowledge of store menus to advertise promotions and limited-time offers.
Education
No Degree - Baking & Pastry Arts
Johnson & Wales University
Providence, RI05.2026
High School Diploma -
Westford Academy
Westford, MA06.2022
Skills
- Telephone Skills
- Microsoft Word
- Knowledge of POS systems
- Food station setup
- Food Preparation and Safety
- Menu Memorization
- Special Dietary Requirements
- Food Sales and Promotion
- Dining Customer Service
- Dining Area Maintenance
- Cash Handling
- Inventory Management
Timeline
Server
Diegos Mexican Food & Tequila Bar
2023.10 - 2024.02
Seasonal Food and Beverage Worker
Huttopia
2023.05 - 2023.08
Server
Anthony's Coal Fired Pizza
2022.02 - 2023.04
Sales Associate
The Paper Store
2020.09 - 2022.02
Crew Member
Chipotle
2020.04 - 2020.09
No Degree - Baking & Pastry Arts
Johnson & Wales University
High School Diploma -
Westford Academy
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