Megan Johnson
Summary
Motivated worker experienced in the restaurant industry. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Pastry Chef
Kiawah Island Golf Resort
05.2024 - Current
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Maintained a clean and organized kitchen workspace, ensuring compliance with health regulations.
- Implemented efficient production techniques, reducing waste and improving overall pastry quality.
- Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
Seasonal Food and Beverage Worker
Huttopia
05.2023 - 08.2023
- Demonstrated knowledge of menu items by providing detailed descriptions upon request from guests.
- Effectively multitasked within fast-paced environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
Server
Anthony's Coal Fired Pizza
02.2022 - 04.2023
- Was able to work in high-stress shifts based on rushes in the restaurant
- Effectively and accurately using a POS system
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Informed kitchen of special dietary needs or requests, delivering personalized meal options.
Sales Associate
The Paper Store
09.2020 - 02.2022
- Helped customers find products that match their budget and satisfy their needs
- Encouraged customers to make additional purchases and suggested relevant items
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Opened and closed cash registers, balanced cash drawers, and made deposits.
Education
Associate of Science - Baking And Pastry Arts
Johnson & Wales University
Providence, RI05.2024
High School Diploma -
Westford Academy
06.2022
Skills
- Knowledge of POS systems
- Food Preparation and Safety
- Menu Memorization
- Special Dietary Requirements
- Food Sales and Promotion
- Dining Customer Service
- Cash Handling
Timeline
Pastry Chef
Kiawah Island Golf Resort
05.2024 - Current
Seasonal Food and Beverage Worker
Huttopia
05.2023 - 08.2023
Server
Anthony's Coal Fired Pizza
02.2022 - 04.2023
Sales Associate
The Paper Store
09.2020 - 02.2022
Associate of Science - Baking And Pastry Arts
Johnson & Wales University
High School Diploma -
Westford Academy
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