Megan Kahl
Libertyville,IA
Summary
Results-driven office management professional with extensive experience in financial forecasting, payroll management, and client engagement. Known for adaptability and solution-oriented approaches, consistently improving workflow and enhancing customer satisfaction across diverse roles.
Overview
6
6
years of professional experience
Work History
Office Manager
Macks Automotive
Fairfield, IA
10.2025 - 07.2026
- Oversaw financial forecasting and payroll management for business operations and employee compensation.
- Facilitated face-to-face interactions with clients and business partners, establishing pricing and scheduling procedures.
- Coordinated daily office operations to ensure efficient workflow and timely completion of tasks.
- Managed vendor relationships, negotiating contracts and optimizing service delivery for cost efficiency.
Cosmetologist
Self Employed
Batavia, IA
04.2020 - 05.2022
- Delivered personalized beauty consultations to enhance client satisfaction and loyalty.
- Executed a variety of hair styling techniques, ensuring precision and creativity in all services.
- Maintained cleanliness and organization of workspace to adhere to health and safety standards.
- Developed strong client relationships through effective communication and understanding of individual needs.
- Managed inventory effectively to ensure availability of products for services offered.
- Led marketing initiatives through social media channels to promote services and attract new clients.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Processed payments, entering sales in register for prompt customer service.
- Monitored and maintained equilibrium between income and output metrics.
Service Writer
Elite Tire and Auto
Fairfield, IA
11.2022 - 10.2025
- Assisted customers with service inquiries and repair estimates.
- Coordinated scheduling of vehicle maintenance and repairs with technicians.
- Documented customer information and service history accurately in systems.
- Developed strong relationships with customers to enhance satisfaction and loyalty.
- Managed inventory of parts and supplies to ensure availability for services.
- Collaborated with team members to streamline service workflows and improve efficiency.
- Resolved customer complaints effectively, fostering positive experiences and repeat business.
- Improved customer satisfaction by providing timely and accurate service estimates.
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
Front Desk Receptionist
US Celluar
Fairfield, IA
06.2022 - 11.2022
- Greeted and assisted customers, ensuring a welcoming environment in busy reception area.
- Managed phone systems, routing calls to appropriate departments efficiently.
- Scheduled appointments and maintained organized calendar for staff activities.
- Processed customer transactions and handled billing inquiries with accuracy.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
Education
Cosmology License -
Iowa School of Beauty
Ottumwa, IASkills
Customer service
Office management
Organizational skills
Office administration
Technology Savvy
Adaptable
Solution oriented
Timeline
Office Manager
Macks Automotive
10.2025 - 07.2026
Service Writer
Elite Tire and Auto
11.2022 - 10.2025
Front Desk Receptionist
US Celluar
06.2022 - 11.2022
Cosmetologist
Self Employed
04.2020 - 05.2022
Cosmology License -
Iowa School of Beauty