Megan Kershaw

• Greeted clients warmly and ensured a positive first impression.
• Managed appointment scheduling using salon management software.
• Answered phone calls and responded to client inquiries professionally.

• Maintained laundry, and small cleaning tasks.

• Opened and closed register.

• Managed inventory and sales.

• Supervised team members during busy shifts to ensure efficient service and production.
• Trained new employees on operational procedures and customer service standards.
• Maintained a clean, safe environment for customers and employees by following health regulationsand procedures. As well as following store procedures.• Experience with technology, setting up floor plans, inputting waste, inputting and counting safe usingthe computer. Answered phonecalls, receiving complaints, or questions, used problem-solving skills to handle any issues.