Megan Kettinger

Supervised staff members in the department, ensuring effective team collaboration.

• Compliance reports and data entry for major funding sources on a monthly basis
• Supported payroll operations to maintain compliance and employee satisfaction.
• All duties of a specialist and coordinator as listed below

Engaged with older adults to clarify eligibility for programs and facilitate case management assistance.

Administered department programs, including applications and assessments.

Coordinated outreach schedules for community partners and events to enhance community engagement and resource accessibility.

Processed new client registration forms for COA efficiently.

Compiled and entered funding source reports using PeerPlace to ensure accurate tracking and support for program initiatives.

Prepared reports and unit summaries for director review.

Maintained emergency management data forms and contact lists.

Performed data entry in FACSPro and Empowor systems to maintain up-to-date client information.

Coordinated services for older adults through phone, email, walk-ins, and home visits.

Explained eligible programs and provided comprehensive case management support.

Administered department programs, including application processing and assessments.

• Entered client information into agency-wide databases to ensure accurate records.

Assisted clients with personal care, including bathing, grooming, and dressing.

Followed individual client care plans to execute essential duties.

Conducted regular observations and reported changes in clients' physical and emotional conditions.

Identified and communicated client needs to ensure timely support and care continuity.

Performed necessary homemaking tasks, such as light housekeeping and meal preparation.

Confirmed client appointments through proactive communication, enhancing scheduling efficiency.