Megan Vizier
Thibodaux,LA
Summary
Customer service professional committed to delivering outstanding support. Skilled in resolving complex customer issues and fostering positive client relationships. Reliable team player with focus on collaboration and adaptability, ensuring consistent results and high satisfaction rates.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Medical Assistant
Grafton Dermatology & Cosmetic Surgery
Houma, LA
2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Funeral Director
Samart Funeral Home
Houma, LA
2022 - 2025
- Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
- Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
- Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Managed all aspects of funeral arrangements for smooth and efficient service delivery.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
- Improved client satisfaction by providing compassionate and personalized funeral services.
- Developed strong relationships within the community through outreach initiatives and networking events.
- Picked up deceased at private homes, hospitals and county morgues.
- Counseled bereaved individuals, offering emotional support during challenging times.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Facilitated pre-planning consultations, guiding clients through complex decision-making processes.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
- Secured and filed burial permits and made funeral arrangements.
- Guided families through planning process, offering emotional support and expert advice to ease their burden.
- Orchestrated memorable and personalized memorial services, honoring lives of deceased.
- Assisted clients with pre-arranging funeral services.
- Improved appearance of remains with use of cosmetics.
Medical Assistant
Thibodaux Urology
Thibodaux, LA
2019 - 2021
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
Death Investigator
Terrebonne Parish Coroners Office
Houma, LA
2018 - 2019
- Refined administrative processes involved in death certificate issuance which resulted in decreased processing times for affected families.
- Reviewed overdose death scene evidence and photographs.
- Documented chain of evidence and adhered to protocols pertaining to collection and security of evidence.
- Tested drug evidence and decedent blood using in-house equipment.
- Supported grieving families by providing clear explanations of investigation findings and offering guidance on next steps following a loved one''s death.
- Ensured accurate determination of cause and manner of death through meticulous examination of medical records and autopsy results.
- Established strong relationships with local hospitals, funeral homes, and mortuaries to facilitate the sharing of information pertinent to ongoing investigations.
- Interviewed family members and witnesses and notified next of kin of deaths.
- Documented findings and prepared detailed reports.
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
Education
No Degree - General Studies
Fletcher Technical Community College
Houma, LAAssociate of Science -
National EMS Academy
Houma, LAHigh School Diploma -
Thibodaux High School
Thibodaux Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Compassionate
- Customer response
- Sales and marketing
- Cremation services
- Grief counseling
- Customer education
- Empathetic
- Body preparation
- Funeral planning
- Legal compliance
- Sales
- Funeral arrangements
- Obituary writing
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Reliability
- Public speaking
- Professional demeanor
Certification
License funeral director
EMT-basic
Timeline
Medical Assistant
Grafton Dermatology & Cosmetic Surgery
2024 - Current
Funeral Director
Samart Funeral Home
2022 - 2025
Medical Assistant
Thibodaux Urology
2019 - 2021
Death Investigator
Terrebonne Parish Coroners Office
2018 - 2019
No Degree - General Studies
Fletcher Technical Community College
Associate of Science -
National EMS Academy
High School Diploma -
Thibodaux High School