Megan Langley
Customer relations and food service
Buford,GA
Summary
Passionate food service and personal relations professional with solid background in providing exceptional customer service in high-paced environments. Demonstrating strong multitasking abilities and attention to detail, ensuring seamless dining experience while developing strong and loyal relationships with administration, staff and clients.
Overview
17
17
years of professional experience
Work History
Catering Server
Atlanta Catering Concepts
01.2008 - 06.2016
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
- Supported the creation of memorable experiences for guests by delivering exceptional tableside service at weddings, corporate events, and private parties.
- Streamlined event operations by coordinating closely with catering manager on guest headcounts, serving schedules, and equipment needs.
- Developed rapport with clients through attentive listening and effective communication skills, leading to repeat business opportunities.
Server
Ruby Tuesday
01.2014 - 10.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Teacher
Carrington Academy Private Pre-School
10.2016 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Develop and implement daily lesson plans that support the cognitive, emotional, social, and physical development of children in accordance with early childhood education standards.
- Train and mentor assistant teachers and staff, providing feedback and strategies to enhance their skills in child care and education.
- Organize and participate in special events, field trips, and activities that enrich the educational experience for the children's, adhering to safety guidelines.
Education
High School Diploma -
South Forsyth High School
Cumming, GAAssociates - Early Childhood Education
Bright From The Start
Alpharetta, GASkills
- Relationship building, communication and organization
- Guest services and food service expertise
- Positive role model and mentor with growth mindset
- Team collaboration and leadership
Timeline
Teacher
Carrington Academy Private Pre-School
10.2016 - Current
Server
Ruby Tuesday
01.2014 - 10.2016
Catering Server
Atlanta Catering Concepts
01.2008 - 06.2016
High School Diploma -
South Forsyth High School
Associates - Early Childhood Education
Bright From The Start
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