MEGAN LIRA
Edmond,OK
Summary
Experienced Customer Service professional with a track record of providing top-notch support to diverse clients. Skilled in problem-solving, communication, and exceeding customer expectations. Skilled at compiling and analyzing field data, as well as updating databases and keep owners notified of changes. Gifted in oral and written communication and possessing detail-oriented, hardworking nature.
Overview
10
10
years of professional experience
Work History
MORTGAGE FIELD INSPECTOR
Shore Field Inspections
12.2023 - Current
- Conducted property inspections to ensure compliance with loan requirements and regulations
- Evaluated property conditions and generated reports outlining necessary repairs and improvements
- Communicated effectively with clients and vendors to coordinate inspection schedules and deliver results
- Utilized photography and detailed notes to document property conditions and support inspection findings.
PROPERTY FIELD INSPECTOR
Velocity REOs
12.2021 - Current
- Conducted property inspections for damage, maintenance, and compliance
- Documented findings in detailed reports with photos.
HOME LAUNDRY PROFESSIONAL
Poplin
06.2023 - 11.2023
- Proficient in sorting, washing, drying, folding, and ironing clothes with attention to detail
- Familiar with handling various fabrics and using proper techniques to prevent damage
- Experienced in organizing and storing clean laundry for efficient distribution to clients
- Strong attention to detail, ensuring all cleaning tasks are completed thoroughly.
FOOD DELIVERY DRIVER
Doordash
02.2020 - 11.2023
- Maintained excellent customer service by verifying orders and addressing special requests
- Utilized smartphone apps to manage delivery schedules and communicate with customers
- Followed sanitation and food safety protocols to ensure quality and freshness of orders
- Safely navigated various routes to deliver food orders on time.
CUSTODIAN
Wesley United Methodist Church
05.2014 - 08.2015
- Proficient in operating cleaning equipment, such as vacuums and floor buffers
- Ability to follow safety procedures and maintain a clean and organized work environment
- Experience in handling and disposing of hazardous materials safely and responsibly.
Education
Cordell High School
Cordell, OK01.2006
Skills
- English Native
- Communication
- Problem-solving
- Multitasking
- Technical skills
- Empathy
- Conflict resolution techniques
- Independent Decision-Making
Timeline
MORTGAGE FIELD INSPECTOR
Shore Field Inspections
12.2023 - Current
HOME LAUNDRY PROFESSIONAL
Poplin
06.2023 - 11.2023
PROPERTY FIELD INSPECTOR
Velocity REOs
12.2021 - Current
FOOD DELIVERY DRIVER
Doordash
02.2020 - 11.2023
CUSTODIAN
Wesley United Methodist Church
05.2014 - 08.2015
Cordell High School
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