Megan Lopez
2007 E Cindy St,AZ
Summary
Dynamic Team Lead at Panera Bread with a proven track record in enhancing operational efficiency and delivering exceptional customer service. Skilled in coaching and mentoring, I excel in relationship building and ensuring compliance with safety protocols, resulting in consistently high guest satisfaction and a thriving team environment.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Team Lead
Panera Bread
07.2024 - Current
- Led team to achieve operational efficiency and excellent customer service standards.
- Trained staff on food safety protocols and Panera Bread policies.
- Ensured compliance with health regulations during daily operations.
- Guaranteed guest satisfaction and quality experience in cafe
- Certified instructor for incoming staff
- Guaranteed high-quality food and exceptional service to customers.
- Premium service to all guests
- Cross-trained in multiple disciplines
Education
High School Diploma -
Perry High School
Gilbert, AZ07.2026
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Workplace safety
- Diversity and inclusion
- Influencing skills
- Relationship building
- Organizational skills
- Customer relations
- Multitasking Abilities
- Multitasking
- Excellent communication
- Safety processes and procedures
- Giving constructive feedback
Certification
OSHA
Food Handlers
Timeline
Team Lead
Panera Bread
07.2024 - Current
High School Diploma -
Perry High School