Megan Lotz
Hartland,WI
Summary
Hardworking and passionate Certified Medical Assistant. Detail-oriented team player with strong organizational skills. Ability to handle multiple priorities simultaneously with a high degree of accuracy and positivity. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Customer Sales/Assistant Manager
Gold N Tan Pewaukee
04.2022 - 03.2024
- Assisted customers with proper use of tanning beds, ensuring optimal results and minimizing the risk of skin damage.
- Developed strong product knowledge to increase sales of tanning packages and products by effectively communicating their benefits to clients.
- Utilized customer service software.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Managed inventory and maintained an organized store environment.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Residential and Commercial Cleaning
Semper Fi Cleaning LLC
06.2019 - 08.2022
- Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
- Maintained a safe and healthy environment for clients through proper use of cleaning products and equipment. Along with regularly sanitizing surfaces and properly disposing of waste.
- Increased client retention rates by building strong relationships based on trust, reliability, and effective communication.
- Worked effectively in fast-paced environments.
Education
1-2 Year Technical Diploma - Certified Medical Assistant
Waukesha County Technical College
Pewaukee, WI04.2024
Waukesha County Technical College
Pewaukee, WISkills
- Patient-Focused Care
- HIPAA Compliance
- Measuring and Documenting Vital Signs
- Procedure Assistance
- Electronic Medical Records
- Professional Bedside Manner
- Medical Office Administration
- Compassionate and Trustworthy
- CPR Certified
- First Aid Certified
Timeline
Customer Sales/Assistant Manager
Gold N Tan Pewaukee
04.2022 - 03.2024
Residential and Commercial Cleaning
Semper Fi Cleaning LLC
06.2019 - 08.2022
1-2 Year Technical Diploma - Certified Medical Assistant
Waukesha County Technical College
Waukesha County Technical College