Megan Lotz
Hartland,WI
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
7
7
years of professional experience
Work History
MEDICAL ASSISTANT
Aurora Medical Center Summit
Oconomowoc, WI
05.2024 - Current
- Patient assessments and recorded vital signs to ensure accurate health monitoring.
- Collaborated with healthcare providers to coordinate treatment plans and follow-up care.
- Educated patients on medication management and preventive health measures to enhance wellness.
- Trained new medical assistants on clinic protocols and best practices for patient care.
- Obtained and documented vital signs, patient medical history, medication information, allergies and current complaints at intake.
- Ensured exam rooms and medical equipment were sanitized and well-stocked to support efficient patient care.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Ensured patient safety by providing compassionate care and promptly addressing needs during visits.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
CUSTOMER SALES/ASSISTANT MANAGER
Gold N Tan Pewaukee
Pewaukee, WI
04.2022 - 03.2024
- Assisted customers with proper use of tanning beds, ensuring optimal results and minimizing the risk of skin damage.
- Developed strong product knowledge to increase sales of tanning packages and products by effectively communicating their benefits to clients.
- Utilized customer service software.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Managed inventory and maintained an organized store environment.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
RESIDENTIAL AND COMMERCIAL CLEANING
Semper Fi Cleaning LLC - Hartland, WI
Hartland, WI
06.2019 - 08.2022
- Maintained a safe and healthy environment for clients through proper use of cleaning products and equipment. Along with regularly sanitizing surfaces and properly disposing of waste.
- Increased client retention rates by building strong relationships based on trust, reliability, and effective communication.
Education
Medical
Waukesha County Technical College
Pewaukee, WI04-2024
Skills
- HIPAA compliance
- EMR / EHR
- Vital sign monitoring
- Basic wound care/dressings
- Point of care testing
- Durable medical equipment (DME) application
- Collection/preparation of lab specimens
- EKGs
- Vaccine administration
- Compassionate, empathetic and reliable
Timeline
MEDICAL ASSISTANT
Aurora Medical Center Summit
05.2024 - Current
CUSTOMER SALES/ASSISTANT MANAGER
Gold N Tan Pewaukee
04.2022 - 03.2024
RESIDENTIAL AND COMMERCIAL CLEANING
Semper Fi Cleaning LLC - Hartland, WI
06.2019 - 08.2022
Medical
Waukesha County Technical College