Megan Lowe
Houston,TX
Summary
Effective at improving revenue, team productivity and policies to keep the facility operating at a sustainable and profitable level. Well-versed in motivating and retaining employees, building relationships with residents and families and achieving the requirements for continued accreditation.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Licensed Nursing Home Administrator
Touchstone Communities®
League City, Texas
10.2024 - Current
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Coordinated interdisciplinary teams to provide comprehensive care for residents in accordance with their individualized service plans.
- Developed and implemented policies and procedures to ensure compliance with state regulations.
- Provided guidance and support to departmental managers on issues related to personnel management or regulatory compliance.
- Directed budget administration for facility with significant amounts in yearly expenses, including AP/AR and claims processing.
Licensed Nursing Home Administrator
Paradigm Healthcare Services
Sweeny, Texas
05.2023 - 10.2024
- Operate the facility in accordance to established Policies and Procedures of Governing Body and all Local, State, and Federal Regulations.
- Make routine rounds throughout the facility guaranteeing from a first-hand observation that an optimum level of patient care is provided, the environment is being maintained in a safe and sanitary fashion, systems are in place and that employees are appropriately attired and receiving appropriate supervision.
- Prepare and forward reports required by management in a timely manner, manage all investigations regarding residents.
- Assist in developing plans of correction for cited deficiencies and ensure such plans incorporate timetables and methods of monitoring so that such deficiencies do not recur
Administrator in Training
Paradigm Healthcare Services
Missouri City, TX
09.2021 - 05.2023
- Rotation through the various departments and duties in a skilled nursing or assisted living facility; education on the interrelationships of the facility with outside parties and government agencies (such as the Centers for Medicare and Medicaid Services).
- Study of regulations and requirements associated with the operation of a skilled nursing facility.
- Business/fiscal accounting management and principles of risk management and health care compliance.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans and objectives.
- Determined staffing requirements, interviewing, hiring and training new employees.
Public Health Analyst - Covid
Harris County Health Dept
Houston, Texas
07.2020 - 01.2022
- Stayed up to date on public health concerns, trends and available programs.
- Designed and conducted evaluations and diagnostic studies to assess quality and performance of health education programs
- Produced detailed reports, papers and presentations on different subjects.
- Educated community members on disease prevention, vaccines and mental health resources.
- Spoke with health community workers and members of public about importance of health, prevention and treatment.
District Manager
Healthcare Services Group
Houston, TX
08.2017 - 08.2019
- Built and maintained productive relationships with customers and internal partners.
- Acted as main point of contact in matters relating to client concerns and needs.
- De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs.
- Motivated and worked with onboarding team members to successfully integrate new employees into organization.
- Developed training programs to build employee performance, improve employee engagement and increase employee retention.
Adult Protective Specialist
Texas Health and Human Service Commission
Corpus Christi, TX
12.2016 - 06.2017
- Created reports based on detailed investigations of cases involving elderly individuals.
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
- Provided crisis intervention services to clients in emergency situations.
- Monitored compliance with laws, regulations, policies, and procedures related to adult protective services.
Program Analyst Intern
United States Army Reserve
Corpus Christi, TX
05.2016 - 12.2016
- Independently evaluate the effectiveness of substantive unit programs and processes in meeting their established goals and objectives
- Analyze evaluation results on both a quantitative and qualitative basis to provide concise and objective information to identify accountability strengths and weaknesses
- Coordinate and/or conduct management studies of organization, staffing, work measurement, methods, or procedure
- Utilized various software and tools to streamline processes and optimize performance.
Pharmacy Technician
Transcript Pharmacy
Flowood, Mississippi
06.2015 - 05.2016
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Monitored prescription refill requests and communicated with patients regarding their status.
Certified
Brandon Court Nursing Home
Brandon, Mississippi
04.2014 - 06.2015
- Reported changes in patient condition to registered nurse or physician.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
Education
Certificate of Longterm Care Administrators - Long Term Care Administration
Texas State University
San Marcos, TX05.2022
Master of Science - Healthcare Services Administration
Mississippi College
Clinton, MS12.2017
Bachelor of Science - Health Administration
University of Southern Mississippi
Hattiesburg, MS05.2014
Skills
- Business Development
- Hiring and Recruitment
- Operations Management
- Personnel Management
- Budget Planning
- Regulatory compliance
Certification
License Number NFA012604
Expiration April 2025
Timeline
Licensed Nursing Home Administrator
Touchstone Communities®
10.2024 - Current
Licensed Nursing Home Administrator
Paradigm Healthcare Services
05.2023 - 10.2024
Administrator in Training
Paradigm Healthcare Services
09.2021 - 05.2023
Public Health Analyst - Covid
Harris County Health Dept
07.2020 - 01.2022
District Manager
Healthcare Services Group
08.2017 - 08.2019
Adult Protective Specialist
Texas Health and Human Service Commission
12.2016 - 06.2017
Program Analyst Intern
United States Army Reserve
05.2016 - 12.2016
Pharmacy Technician
Transcript Pharmacy
06.2015 - 05.2016
Certified
Brandon Court Nursing Home
04.2014 - 06.2015
Certificate of Longterm Care Administrators - Long Term Care Administration
Texas State University
Master of Science - Healthcare Services Administration
Mississippi College
Bachelor of Science - Health Administration
University of Southern Mississippi
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