Megan Maciel
Patient Service Representative
Sunnyvale,CA
Summary
Enthusiastic about a leadership role helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach. Known for effective communication and seamless handling of patient inquiries and administrative duties.
Overview
6
6
years of professional experience
1
1
Language
Work History
Patient Service Representative
Sutter Health - Dermatology
08.2022 - Current
- Streamlined appointment scheduling for increased patient convenience and reduced wait times.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Managed patient registration process, confirming data accuracy and completeness.
- Collaborated with clinical staff to coordinate care plans, resulting in improved patient outcomes.
Prestige Beauty Advisor
Ulta
09.2021 - 07.2022
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Followed up with customers to increase satisfaction with purchases and services.
- Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Beauty Consultant
Target
06.2019 - 10.2021
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending appropriate products.
- Assisted in organizing promotional events, resulting in increased brand awareness and store footfall.
- Achieved personal sales goals consistently through effective time management and prioritization of tasks.
- Identified client needs and recommended products based on preferences and requirements.
Education
Bachelor of Arts - Feminist Studies
University of California, Santa Cruz
Santa Cruz, CA 05.2001 -
Skills
Compassionate patient interactions
Ensuring compliance with privacy regulations
Service excellence
Administrative support
Streamlined scheduling processes
Detail-oriented data management
Timeline
Patient Service Representative
Sutter Health - Dermatology
08.2022 - Current
Prestige Beauty Advisor
Ulta
09.2021 - 07.2022
Beauty Consultant
Target
06.2019 - 10.2021
Bachelor of Arts - Feminist Studies
University of California, Santa Cruz
05.2001 -
Similar Profiles
Serena GuzmanSerena Guzman
Medical Assistant/Medical Scribe at DermatologyMedical Assistant/Medical Scribe at Dermatology
Amy GoldenAmy Golden
Senior Clinic Manager at DermatologySenior Clinic Manager at Dermatology
Jessica GirgleJessica Girgle
Medical Assistant at DermatologyMedical Assistant at Dermatology
Charlene LeungCharlene Leung
Event Marketing Associate at Bay Home & WindowEvent Marketing Associate at Bay Home & Window
Carlen Kai Del RosarioCarlen Kai Del Rosario
Systems Support Lead at IntuitiveSystems Support Lead at Intuitive