MEGAN MARES
Lincoln,Nebraska
Summary
Motivated individual with experience in sales and over 10 years experience in customer service. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Strong communication and interpersonal skills to help drive sales growth.
Overview
11
11
years of professional experience
8
8
years of post-secondary education
Work History
Account Manager
Handcrafted Wine & Spirits
06.2023 - Current
- Manage a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Monitor industry trends to provide recommendations on new products or brands that could benefit customers' businesses.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Increased client satisfaction by building strong relationships
- Created a sales territory with monthly goals that were exceeded
Sales Representative
Shirts101
02.2022 - 06.2023
- Monitored sales accounts daily and provide solutions to problems identified.
- Identified business opportunities that would generate revenue.
- Prioritized daily workflows, including sales related inquires, inbound calls, and quotes.
- Delivered superior customer service for retention of existing customers and future customers.
- Wrote sales orders and submit orders for processing.
Sales Support
Shirts101
03.2021 - 02.2022
- Assisted in streamlining the sales process
- Assisted in the the responsibility of moving jobs through the pipeline and communicating with the sales person those actions to keep them informed.
- Provided customer service and managed sales accounts
- Processed sales orders
Account Manager
Quail Distributing
11.2019 - 04.2020
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting business opportunities.
- Built and strengthened long-lasting client relationships.
- Educated clients on new products and updated account information to maintain high standards of service.
- Created sales territory with monthly goals that were exceeded by more than 10% each month.
Bartender / Trainer
Yia Yia's Pizza And Beer
04.2013 - 11.2019
- Team player with management team by providing solutions, new concepts, and help ed train new employees in bar.
- Managed accurate register and produced daily sales reports while keeping record of inventory.
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team, and business needs.
Production Coordinator
Vessel Live
01.2014 - 05.2016
- Designed timelines, layouts and production schedules to streamline events and increase efficiency.
- Developing close relationships with community members in Lincoln and surrounding areas.
- Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, and budget administration.
Education
Conservation Biology
University of Nebraska - Lincoln
Lincoln, NE 08.2016 - 05.2019
Associate of Arts -
Southeast Community College Area
Lincoln, NE 03.2013 - 06.2014
High School Diploma -
Lincoln Northeast Highschool
Lincoln, Nebraska 08.2001 - 05.2005
Skills
Problem-solvingundefined
Timeline
Account Manager
Handcrafted Wine & Spirits
06.2023 - Current
Sales Representative
Shirts101
02.2022 - 06.2023
Sales Support
Shirts101
03.2021 - 02.2022
Account Manager
Quail Distributing
11.2019 - 04.2020
Conservation Biology
University of Nebraska - Lincoln
08.2016 - 05.2019
Production Coordinator
Vessel Live
01.2014 - 05.2016
Bartender / Trainer
Yia Yia's Pizza And Beer
04.2013 - 11.2019
Associate of Arts -
Southeast Community College Area
03.2013 - 06.2014
High School Diploma -
Lincoln Northeast Highschool
08.2001 - 05.2005
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