Megan Mascola
Canyon Lake,TX
Summary
Forward-thinking and quick problem solver in the title insurance industry with a natural talent for motivating both myself and teams. Skilled in time management and providing excellent customer service. Excels at organizing schedules for staff and clients, resolving issues, and collaborating with teams to deliver impeccable client support. Successfully increased brand awareness and consistently produced positive revenue while ensuring high client/guest retention.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Escrow Assistant
Independence Title Company
03.2021 - Current
- Order Entry
- Sending out Title Work/Clearing Title
- Funding/Accounting/Disbursement
- Doc Prep/Recordings
- Maintaining Client Relations/Phones/Emails/Faxes
- Research/Payoffs
- Following Up with Multiple Departments (lender, buyers/sellers/builders/policy team/counties)
- Pre/Post-Closing - involved with every file throughout the full process
- Office Coordinator - Schedules
- Management of minimum of 30 and up to 60 files at any given time
- Training
Corporate Travel Agent
The Scenic Way/Brandstand Events
01.2019 - 03.2021
- Organizing Solo/Group/Family Trips
- Accounting
- Sales
- Research
- Marketing
- On call for emergency assistance
- Client Relations/Phone/Email management
- Overall streamlined operations and prioritized tasks
Pastry Chef
Le Politique
05.2015 - 12.2018
- Hiring/Terminations
- Training
- Creating Seasonal Menus with other Chefs
- Events
- Inventory
- Scheduling
Education
Training - Land Title
Texas Land Title School
Georgetown, TX03-2025
Real Estate License -
REALTOR Academy
12.2020
Skills
- Microsoft Office - Word/Teams/Excel/PDF Editor
- Time Management/Deadline Oriented
- RamQuest/Lender Portals/DocuSign
- Problem Solving/Strategic Planning
- Recording/CPL Platforms
- Leadership/Teamwork/Reliability
- Excellent Accuracy and Precision
- Flexibility/Adaptability/Dependability
- Customer Service/Client Relationship Building
- Data Entry/File Management/Escrow Knowledge
- Technical/Computer Software Proficiency
- Excellent Communication/Organization
- Notary Public Certification
- Accounting/Disbursement Procedures
Personal Information
Title: Escrow Assistant
Notary-certified and passionate Escrow Specialist seeking an exciting new challenge to leverage my expertise in a remote setting. I excel at quickly mastering new platforms and online systems.
Certification
Classes taken in flextime provided by Title Resources Group:
Insuring LLCs and LPs
Marital Issues
Timeline
Escrow Assistant
Independence Title Company
03.2021 - Current
Corporate Travel Agent
The Scenic Way/Brandstand Events
01.2019 - 03.2021
Pastry Chef
Le Politique
05.2015 - 12.2018
Training - Land Title
Texas Land Title School
Real Estate License -
REALTOR Academy
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