Megan McCarthy
Norfolk,NY
Summary
Proven Digital Personal Shopper at Walmart, adept in sales proficiency and order coordination, I excelled in delivering top-tier customer service by efficiently managing orders and addressing concerns. Mentored new staff, enhancing team capabilities. Demonstrated product awareness and a knack for fostering positive customer relationships, significantly contributing to a supportive, achievement-oriented team environment.
Overview
3
3
years of professional experience
Work History
Digital Personal Shopper
Walmart
04.2021 - 09.2024
- Tracked substitutions and informed customers of changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
Education
SUNY Canton
Canton, NYSkills
- Sales proficiency
- Order proofing
- Product awareness
- Order coordination
Timeline
Digital Personal Shopper
Walmart
04.2021 - 09.2024
SUNY Canton
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