Abigail Mesa
Yakima
Summary
Dynamic digital personal shopper with expertise in customer service and sales techniques. Proven ability to engage customers and enhance their shopping experience through effective communication and relationship building.
Overview
2
2
years of professional experience
Work History
Digital personal shopper
Walmart
Yakima
12.2024 - Current
- Assisted customers in selecting products that met their needs and preferences.
- Maintained organized merchandise displays to enhance store presentation.
- Collaborated with team members to ensure efficient stock replenishment.
- Educated customers about product features and promotions effectively.
- Monitored inventory levels to support timely restocking efforts.
- Engaged in training new associates on sales techniques and store policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Maintained cleanliness of store environment including floors, windows, displays.
- Built and maintained relationships with peers and upper management to drive team success.
- Used technology resources to assist customers in locating and selecting items.
Cashier
Tacobell
Yakima
02.2024 - 06.2024
- Processed customer transactions efficiently at a fast-paced restaurant.
- Maintained cleanliness and organization of the work area throughout shifts.
- Assisted customers by answering questions and providing product information.
- Collaborated with team members to ensure smooth service during peak hours.
- Followed food safety guidelines to maintain quality and hygiene standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
Eisenhower Highschool
Yakima, WA06-2025
Skills
- Customer service
- Team collaboration
- Visual merchandising
- Inventory management
- Sales techniques
- Effective communication
- Cash handling
- Product knowledge
- Time management
- Relationship building
- Sales proficiency
- Upbeat and outgoing attitude
- Decision-making
- Payment processing
- Order coordination
- Prioritizing orders
- Verifying order accuracy
- Shopping management
- Multitasking
Timeline
Digital personal shopper
Walmart
12.2024 - Current
Cashier
Tacobell
02.2024 - 06.2024
High School Diploma -
Eisenhower Highschool