Megan McKinney
Barboursville,WV
Summary
Reliable and upbeat Associate that is successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Exceptional experience with customer service and a very dependable employee.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Tjmaxx
05.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Provided exceptional customer service, resulting in numerous positive reviews and repeat business from satisfied clients.
Dental Assistant
Dr. James Hall DDS
08.2021 - 05.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
Seasonal Worker
Kohls Department Store
08.2019 - 12.2019
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Assisted in maintaining a clean and organized store environment, resulting in increased sales and positive customer feedback.
- Completed cashier duties efficiently, ensuring accurate transactions and a pleasant checkout experience for customers.
- Assisted with the setup and takedown of promotional displays, contributing to an increase in overall seasonal sales.
Seasonal Sales Associate
Kohls Department Store
09.2016 - 12.2016
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Handled customer inquiries and suggestions courteously and professionally.
Education
Associate Board of Governors Degree -
BridgeValley Community And Technical College
Charleston, WV05.2024
High School Diploma -
Cabell Midland High School
Ona, WV05.2017
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Relationship Building
Certification
- Certified Dental Assistant
Timeline
Sales Associate
Tjmaxx
05.2022 - Current
Dental Assistant
Dr. James Hall DDS
08.2021 - 05.2022
Seasonal Worker
Kohls Department Store
08.2019 - 12.2019
Seasonal Sales Associate
Kohls Department Store
09.2016 - 12.2016
Associate Board of Governors Degree -
BridgeValley Community And Technical College
High School Diploma -
Cabell Midland High School