Megan Mello
Bradenton,FL
Summary
Driven, energetic, empathetic student nurse and Patient Care Representative looking to hone my nursing skills, and gain experience in the nursing field while pursuing my Bachelor's of Science in Nursing.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Representative
Manatee Diagnostic Center- Manatee Health
Bradenton, US
08.2023 - Current
- Provide exceptional customer service to patients, ensuring a positive experience throughout their visit
- Verify insurance coverage and obtain necessary authorizations for medical services, minimizing billing errors
- Maintain accurate patient records by updating personal information, medical history, and insurance details in the electronic database
- Schedule and confirm patient appointments, efficiently managing a high volume of calls and inquiries
- Address patient concerns and resolve issues promptly and professionally, resulting in increased patient satisfaction ratings
ASC Intake Specialist
Precision Medical Products
Rocklin, US
10.2021 - 02.2023
- Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the sales force for resolution
- Communicates with other departments/patients to obtain accurate and complete information
- Maintain compliant within healthcare guidelines
Human Resources Generalist
Precision Medical Products
Rocklin, US
10.2020 - 10.2021
- Assists in maintaining healthcare compliance standards within the company
- Successfully onboard both W2 and 1099 employees
- Responsible for creating job descriptions, interview scheduling, sending out Job Offer Letters and Business Associate Agreements
- Handling invoicing for specific medical supplies within the company
- Help improve processes for filing and maintaining new hire documents and I-9/W4 compliance
- Assists new employees with benefit enrollment options, comprehensively explaining options and answering inquiries
Executive Assistant
Precision Medical Products
Rocklin, US
03.2019 - 10.2020
- Act as the point of contact among executives, employees, clients and other external partners
- Handling basic bookkeeping tasks
- Coordinated Executive and Sales Representatives travel arrangements and schedule
- Assists in data entry and intake for multiple teams in the office
- Provide general administrative support
- Coordinates with other staff to ensure the best working environment
- Ability to use various software, including word processing, spreadsheets, databases, and presentation software
Education
Currently Enrolled in Nursing -
State College of Florida-Manatee-Sarasota
Bradenton, FL01.2025
High School Diploma -
Whitney High School
Rocklin, CAAssociate - Psychology
College of Southern Nevada
Las Vegas, NVSkills
- Detail Oriented
- Energetic
- Multitasking
- Problem Solving
- Punctual
- Self motivated
- Team Player
- Data Entry
- Office Administration
- Personal Assistant Experience
- Databases
- Word Processing
- Customer service
- Flexibility
- Reliability
Certification
BLS
Fundamentals of Nursing completed
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Patient Care Representative
Manatee Diagnostic Center- Manatee Health
08.2023 - Current
ASC Intake Specialist
Precision Medical Products
10.2021 - 02.2023
Human Resources Generalist
Precision Medical Products
10.2020 - 10.2021
Executive Assistant
Precision Medical Products
03.2019 - 10.2020
Currently Enrolled in Nursing -
State College of Florida-Manatee-Sarasota
High School Diploma -
Whitney High School
Associate - Psychology
College of Southern Nevada
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