Megan Mendez
Yulee,USA
Summary
Experienced with leading sales teams to achieve targets and drive business growth. Utilizes strategic planning and market analysis to identify opportunities and maximize revenue. Track record of enhancing team performance through effective communication and leadership.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Sales Manager
904 Movers
Jacksonville, FL
07.2025 - Current
- Coordinated and executed daily inbound and outbound call activities to ensure seamless communication flow.
- Fostered relationships with key clients, resulting in increased customer loyalty and repeat business.
- Streamlined reporting processes, enhancing visibility into sales performance metrics for informed decision-making.
- Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
- Spearheaded efforts to penetrate new markets by conducting thorough competitor analyses and developing customized go-to-market strategies.
- Directed employee arrival logistics and facilitated efficient scheduling for client appointments.
Licensed Esthetician
Massage Theory
Yulee, FL
09.2022 - Current
- Perform initial consultations with clients, communicate with empathy and understanding, perform a skin analysis, and develop appropriate treatment plans based on individual needs
- Explained and demonstrated a range of products for home use, generating over $4k of additional revenue in 2023 thus far- averaging about $1k per month
- Established a warm rapport with clients and answered their questions clearly, achieving a consistent 5-star satisfaction rating
- Apply facial treatments, including chemical peels, dermaplaning, microdermabrasion, and hydro-jelly facials
- Maintain a clean and tidy treatment environment following infection control guidelines
Manager
U-Haul Int.
Jacksonville, FL
01.2015 - 01.2022
- Customer Service
- Operated heavy machinery (Forklift, CDL Class-B Operator, propane certified)
- Managed a team of 8+ people
- Managed incoming/outgoing calls daily
- Handled customer disputes
- Presented analysis findings both verbally and in written reports
Private
U.S. Army
Fort Leonard Wood, MO
01.2016 - 01.2016
- Learned how to prepare in diverse situations
- Trained using tear gas and explosives
- Participated in team-building situational training exercises and drills
- Placed explosives and performed mine-sweeping activities on land
- Competed in training exercises to boost individuals' performance times
- Participated in drills with over 50 other privates
Education
Licensed Esthetician - Licensed Esthetician
Alpha School of Massage
Jacksonville, FL07.2022
High School Diploma - undefined
First Coast High School
Jacksonville, FL01.2014
Skills
- Negotiation expertise
- Performance tracking and evaluations
- Rapport and relationship building
- Competitor analysis
- Personnel management
- Service upselling
- Direct sales
- Team oversight
- Analytical problem solver
- Solution selling
Certification
- Licensed Esthetician
- 2022 to 2024
Timeline
Senior Sales Manager
904 Movers
07.2025 - Current
Licensed Esthetician
Massage Theory
09.2022 - Current
Private
U.S. Army
01.2016 - 01.2016
Manager
U-Haul Int.
01.2015 - 01.2022
High School Diploma - undefined
First Coast High School
Licensed Esthetician - Licensed Esthetician
Alpha School of Massage