Megan Monize
Yuba City,CA
Summary
Forward thinking, results-oriented service provider with two years of state emergency medical service government administrative, clerical, warehouse, and field logistic statewide support. Effectively provided public service support in a fast-paced, multi-disciplinary government environment requiring strong communication skills, attention to detail and independent problem-solving. Knowledge and experience in basic life support first aid, CPR, automated external defibrillator, and disaster emergency response. Additional experience in non-profit shelter support, hospice care coordination, para- education, customer service, and childcare.
Overview
5
5
years of professional experience
1
1
Certification
Work History
COMMUNITY RESOURCE LIAISON
Freedom Home Health and Hospice
Marysville, CA
12.2023 - Current
- Liaison between assisted living, post acute, and hospital providers and the patients they serve
- Facilitate patient hospital discharge or interfacility transfer to destination service facilities'
- Assist staff with intake protocols by receiving various documentation and medical records
- Led emergency evacuations in the Butte county area, including communication between our organization, resource facilities, and families requiring support
- Assist in medical equipment orders from our DME (Hospital Medical Equipment) company
- Oversee the verification of patient, primary physician, and facility support documentation to ensure efficient and effective patient emergency response, transportation, and optimum care
- Present and market physical therapy, occupational therapy, speech, social work and bereavement services to physicians
- Provide public Home Health/Hospice education at various health fairs
- Partner and provide technical support to our medical Staff, such as nurses, home health aids, etc
- Review and assess patient medical records to identify those that may benefit from therapy, social work, or hospice services
- Review and assess various Hospital, Specialty and primary referrals, patient medical records, and insurance coverage benefits.
CLIENT CARE COORDINATOR
Fourth & Hope Emergency Adult Shelter
Woodland, CA
03.2023 - 12.2023
- Coordinating the basic needs, health, and welfare of program participants
- Collaborating with local homeless outreach stakeholders, including law enforcement, to identify homeless persons and provide resources
- Perform as liaison between the hospitals and social services to address client needs
- Assisting participants in developing healthy basic living skills
- Providing engagement, basic assessment screenings, and resource and referral information related to education, employment, housing, mainstream benefits, and physical/behavioral healthcare needs
- Counsel clients and advocate their needs to healthcare, housing, and treatment providers
- Assisting with community integration and transportation needs.
PROGRAM ANALYST/EMERGENCY SERVICES COORDINATOR
California Emergency Medical Services Authority
Rancho Cordova, CA
12.2019 - 06.2022
- Oversee, distribute and report on the collection and transport of commercial grade emergency medical grade equipment and personal protective equipment for state-led disaster response
- Provide bi-directional written and verbal communications between healthcare and emergency medical service providers
- Evaluate, process and correspond with out-of-state medical personnel for emergency medical response and licensing statewide
- Collect, monitor and track emergency personnel data using Microsoft Excel
- Develop approval and denial letters using Microsoft Word
- Administer and provide clerical support to a multi-disciplinary and cross divisional emergency response crew.
Education
High School Diploma -
Sutter Union High School
Sutter, CA06-2018
Skills
- Basic life support first aid
- CPR
- Automated external defibrillator
- Disaster emergency response
- Non-profit shelter support
- Hospice care coordination
- Para-education
- Customer service
- Childcare
- Liaison between assisted living, post acute, and hospital providers and the patients they serve
- Facilitating patient hospital discharge or interfacility transfer
- Assisting staff with intake protocols and receiving various documentation and medical records
- Leading emergency evacuations
- Assisting in medical equipment orders
- Verifying patient, primary physician, and facility support documentation
- Presenting and marketing physical therapy, occupational therapy, speech, social work, and bereavement services to physicians
- Providing public Home Health/Hospice education at various health fairs
- Partnering and providing technical support to medical staff
- Reviewing and assessing patient medical records to identify those that may benefit from therapy, social work, or hospice services
- Reviewing and assessing various hospital, specialty, and primary referrals, patient medical records, and insurance coverage benefits
- Coordinating the basic needs, health, and welfare of program participants
- Collaborating with local homeless outreach stakeholders to identify homeless persons and provide resources
- Performing as a liaison between hospitals and social services
- Assisting participants in developing healthy basic living skills
- Providing engagement, basic assessment screenings, and resource and referral information
- Counseling clients and advocating their needs to healthcare, housing, and treatment providers
- Assisting with community integration and transportation needs
- Overseeing, distributing, and reporting on the collection and transport of emergency medical equipment and personal protective equipment
- Providing bi-directional written and verbal communications between healthcare and emergency medical service providers
- Evaluating, processing, and corresponding with out-of-state medical personnel for emergency medical response and licensing
- Collecting, monitoring, and tracking emergency personnel data using Microsoft Excel
- Developing approval and denial letters using Microsoft Word
- Administering and providing clerical support to a multi-disciplinary and cross-divisional emergency response crew
Certification
- Various ICS Certification
- American Red Cross Training Certifications
Timeline
COMMUNITY RESOURCE LIAISON
Freedom Home Health and Hospice
12.2023 - Current
CLIENT CARE COORDINATOR
Fourth & Hope Emergency Adult Shelter
03.2023 - 12.2023
PROGRAM ANALYST/EMERGENCY SERVICES COORDINATOR
California Emergency Medical Services Authority
12.2019 - 06.2022
High School Diploma -
Sutter Union High School
- Various ICS Certification
- American Red Cross Training Certifications
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