Megan Muha
Freehold,NJ
Summary
Proven Pharmacy Technician and Retail Sales Associate at CVS Pharmacy, adept in workflow optimization and team collaboration. Excelled in maintaining confidentiality, managing inventory, and enhancing customer service. Demonstrated problem-solving prowess and prioritization, significantly improving operational efficiency. Skilled in data entry and insurance processing, committed to achieving positive outcomes. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
05.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Resolved third-party billing, computer system and customer service issues.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Retail Sales Associate
CVS Pharmacy
06.2020 - 09.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Wait Staff Member
Bacio Catering & Marketplace
10.2019 - 03.2020
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Helped enforce the guidelines at the beginning of the Covid-19 pandemic.
Education
Associate Degree in Nursing - Nursing
Brookdale Community College
Lincroft, NJ12.2026
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Resolving Complaints
- Inventory Management
- Insurance processing
- Prioritization and Organization
- Data Entry
Certification
- Licensed pharmacy technician
- CNA skills and written exam passed
- CPR certification
- Immunization certified
Timeline
Pharmacy Technician
CVS Pharmacy
05.2021 - Current
Retail Sales Associate
CVS Pharmacy
06.2020 - 09.2020
Wait Staff Member
Bacio Catering & Marketplace
10.2019 - 03.2020
Associate Degree in Nursing - Nursing
Brookdale Community College