Summary
Overview
Work History
Education
Skills
Timeline
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Megan Murphy

North Salt Lake,UT

Summary

Dynamic professional with a proven track record in enhancing customer experiences and optimizing operations within fast-paced environments, notably at Jersey Mike's Subs. Expertise in payment processing and strong communication skills contributed to a notable increase in customer satisfaction. Committed to continuous improvement and collaboration, excelling in innovative roles that demand precision and attention to detail.

Overview

4
4
years of professional experience

Work History

Sandwich Artist

Jersey Mike's Subs
Centerville, UT
02.2023 - Current
  • Provided excellent customer service by addressing inquiries promptly and professionally.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Followed established procedures for handling money transactions accurately.
  • Communicated effectively with co-workers regarding customer needs and concerns.
  • Sanitized food storage and preparation areas to comply with food health and safety requirements.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Answered guest questions, delivering most accurate and updated information available.

Crew Member

Fiesta Fun Center
St. George , Utah
01.2022 - 05.2022
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Maintained an organized work area to ensure efficient operations.
  • Wiped down tables and equipment, swept and refilled stock.
  • Dusted furniture, machines or equipment.
  • Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
  • Cleaned building floors by sweeping, mopping or vacuuming.

Crew Member

Culver's Restaurant
St. George , Utah
09.2021 - 12.2021
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Followed recipes and preparation techniques for sundaes, milkshakes, and other frozen desserts.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Memorized seasonal menu options and flavors to offer customers updated details on new items and offerings.
  • Verified accuracy of order before serving it to customers.
  • Ensured that all health regulations were followed during food preparation and storage processes.

Pizza Maker

Z Brothers Pizza
North Salt Lake, Utah
04.2021 - 08.2021
  • Operated pizza oven and brick oven along with other kitchen equipment to prepare authentic Italian dishes.
  • Cooked menu items based on customer orders.
  • Prepared dough and sauce for pizzas according to recipes.
  • Performed daily maintenance tasks on kitchen equipment such as cleaning fryers or grills.
  • Handled customer orders in a timely manner, ensuring accuracy of order.
  • Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
  • Maintained clean and orderly appearance throughout kitchen and dining area.

Education

High School Diploma -

Woods Cross High School
Woods Cross, UT
05-2021

Some College (No Degree) - Dance

Utah Tech University
St. George, UT

Skills

  • Customer service
  • Money handling
  • Supplies monitoring
  • Equipment cleaning
  • Food handling certification
  • Superior communication skills
  • Continuous learning mindset
  • Attention to detail
  • Multitasking and prioritizing
  • Problem-solving
  • Teamwork and collaboration
  • Product stocking and rotation
  • Phone and online order processing
  • Payment processing
  • Willingness to learn
  • Creativity and innovation

Timeline

Sandwich Artist

Jersey Mike's Subs
02.2023 - Current

Crew Member

Fiesta Fun Center
01.2022 - 05.2022

Crew Member

Culver's Restaurant
09.2021 - 12.2021

Pizza Maker

Z Brothers Pizza
04.2021 - 08.2021

High School Diploma -

Woods Cross High School

Some College (No Degree) - Dance

Utah Tech University

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Megan Murphy