Megan O'Brien
Front Royal,VA
Summary
Detail-oriented professional with experience in finance, accounting, and insurance operations. Known for strong organization, confidentiality, and excellent customer service, with a track record of improving office systems and supporting smooth client and contractor coordination.
Overview
4
4
years of professional experience
Work History
Finance Director
Key Adjusting
Front Royal, Virginia
01.2024 - 03.2026
- Reviewed settlement files for billing accuracy and financial compliance.
- Reorganized finance and accounting departments to improve efficiency and financial tracking.
- Designed short-term financing strategies to meet working capital needs while optimizing returns on idle cash balances.
- Coordinated with contractors and homeowners to facilitate timely processing of insurance checks among multiple parties.
Administrative Director
Key Adjusting
Front Royal, VA
07.2022 - 01.2024
- Facilitated daily administrative operations for adjusting claims and client service, ensuring smooth workflow.
- Coordinated adjuster calendars, work assignments, and office workflow.
- Maintained claim files, correspondence, and supporting records for accurate documentation.
- Trained staff on office processes, filing standards, and client service practices.
- Maintained confidentiality while handling sensitive insurance claim information.
- Identified and solved problems to enhance management and business direction.
- Streamlined office operations, enhancing efficiency in accounts payable and receivable, customer correspondence, and data communications.
Education
Accounting
Laurel Ridge Community College
Virginia Skills
- Cash flow management
- Organizational skills
- Attention to detail
- Problem solving
- Client relations
Accomplishments
- Black Belt in Shotokan Karate
- Employee of the year Key Adjusting 2025
Timeline
Finance Director
Key Adjusting
01.2024 - 03.2026
Administrative Director
Key Adjusting
07.2022 - 01.2024
Accounting
Laurel Ridge Community College