Megan Ott
Queenstown,MD
Summary
Professional in operations with proven track record of ensuring smooth administrative functions and process optimization. Highly adaptable with strong problem-solving abilities and focus on efficient workflow management. Known for collaborative teamwork and reliability, adept at adjusting to evolving needs. Skilled in data entry, inventory control, and document management, with results-driven mindset.
Overview
23
23
years of professional experience
Work History
CYP Operations Clerk, Building Manager, Assets Manager
Naval Support Activity Programs
05.2024 - Current
- Front Desk Representative to greet all CYP Families
- Assist with coordinating enrollment and managing CYP waitlists on Military Child Care Website (MCC)
- Family support; Fee assistance knowledge of policies and procedures, delivered information clearly to families of CYP enrollment
- Record keeping, filling, scanning documents into computer systems
- Review child registration and enrollment paperwork for completion and eligibility and determined military child care fees
- Prepares and maintains assigned reports, correspondence and financial data
- Submitted, tracked and oversaw all building maintenance
- Oversee all building assets
Office Manager
Waterfowl Festival, Inc
03.2023 - 01.2024
- Successfully assisting the director in planning and managing an annual 3-day Festival
- Sending invitations to exhibitors, collecting exhibitor fees, processing registrations online
- Entering contacts and donations into the master database, updating when needed
- Running donation reports for all donations received, sending acknowledgment letters for tax purposes
- Communication with Sponsors to send out contracts, and invoices. Track financial sponsorships on an Excel Spreadsheet, follow ups to obtain said donations
- Support and oversee over 1200 volunteers to include student volunteers.
- Developed and provided training opportunities to volunteers
Eastern Shore Title Company
06.2022 - 05.2023
- Receptionist; answering phones, greeting customers for real estate closings
- Post Closing Coordinator; Putting together closing packages for real estate transactions, making copies, mailing out packages and payments for invoices
- Assistant Settlement Coordinator; typing and proofreading legal descriptions, exceptions, restrictions in preparation for real estate transactions, tracking Mortgage releases
Eastern Shore Title Company
12.2013 - 06.2015
- Receptionist; answering phones, greeting customers for real estate closings
- Post Closing Coordinator; Putting together closing packages for real estate transactions, making copies, mailing out packages and payments for invoices
- Assistant Settlement Coordinator; typing and proofreading legal descriptions, exceptions, restrictions in preparation for real estate transactions, tracking mortgage releases
Assistant Manager / Key Holder
Fash N Stop
10.2013 - 12.2013
- Selling merchandise to customers
- Unpacking, pricing, and merchandising stock in an efficient manner
- Supervising and managing employees during shift
Sales Lead, Assistant Manager
Chico’s Fas. Inc.
01.2005 - 08.2013
- Selling merchandise to customers
- Opening and closing of store in a timely manner
- Responsible for overseeing sales associates and ensuring customer satisfaction
- Management responsibilities to include opening and closing the store, assisting associates with customer complaints/ problems, accepting returns and signing off on receipts, accountability for registers and any overages or under financials
- Arranging the sales floor every month and creating new displays
Student Intern- Third Grade
Archdiocese of Baltimore
10.2012 - 12.2012
- Observation of mentor teacher
- Responsible for developing weekly lesson plans for students
- Implementing and executing lesson plans
- Mentored peers on developmentally appropriate lesson plans and activities
- Leader within the education cohort
- Conducted formal and informal assessments of students
Student Intern- First Grade
Baltimore City Public Schools
08.2012 - 10.2012
- Observation of mentor teacher
- Responsible for developing weekly lesson plans for students
- Implementing and executing lesson plans
- Mentored peers on developmentally appropriate lesson plans and activities
- Leader within the education cohort
- Conducted formal and informal assessments of students
Senior Staff Teacher
Talbot County Family Support Center
05.2005 - 11.2006
- Selling merchandise to customers
- Opening and closing of store in a timely manner
- Responsible for overseeing sales associates and ensuring customer satisfaction
- Management responsibilities to include opening and closing the store, assisting associates with customer complaints/ problems, accepting returns and signing off on receipts, accountability for registers and any overages or under financials
- Arranging the sales floor every month and creating new displays
Senior Staff Teacher
Creative Corner Early Learning Center
06.2002 - 05.2005
- Selling merchandise to customers
- Opening and closing of store in a timely manner
- Responsible for overseeing sales associates and ensuring customer satisfaction
- Management responsibilities to include opening and closing the store, assisting associates with customer complaints/ problems, accepting returns and signing off on receipts, accountability for registers and any overages or under financials
- Arranging the sales floor every month and creating new displays
Education
University of Maryland Global Campus
Adelphi, MDBA - Elementary Education and Early Childhood
Notre Dame of Maryland University
Baltimore, MD05.2013
AAT - Elementary Education
Chesapeake College
Wye Mills, MD05.2011
AA - Early Childhood Development
Chesapeake College
Wye Mills, MD05.2007
Diploma - undefined
Easton High School
Easton, MD01.2003
Skills
- Microsoft office
- Operational excellence
- Maintaining records
- Client relations
- Documentation processing
- Record preparation
- Records verification
- Customer service
Community Service
- Omega Phi Alpha service sorority at Notre Dame of Maryland University, Secretary
- A Child’s Place - Notre Dame of Maryland University campus, 2011-09, 2011-12
- Easton Waterfowl Festival, 1995-11, 2023
Timeline
CYP Operations Clerk, Building Manager, Assets Manager
Naval Support Activity Programs
05.2024 - Current
Office Manager
Waterfowl Festival, Inc
03.2023 - 01.2024
Eastern Shore Title Company
06.2022 - 05.2023
Eastern Shore Title Company
12.2013 - 06.2015
Assistant Manager / Key Holder
Fash N Stop
10.2013 - 12.2013
Student Intern- Third Grade
Archdiocese of Baltimore
10.2012 - 12.2012
Student Intern- First Grade
Baltimore City Public Schools
08.2012 - 10.2012
Senior Staff Teacher
Talbot County Family Support Center
05.2005 - 11.2006
Sales Lead, Assistant Manager
Chico’s Fas. Inc.
01.2005 - 08.2013
Senior Staff Teacher
Creative Corner Early Learning Center
06.2002 - 05.2005
BA - Elementary Education and Early Childhood
Notre Dame of Maryland University
AAT - Elementary Education
Chesapeake College
AA - Early Childhood Development
Chesapeake College
Diploma - undefined
Easton High School
University of Maryland Global Campus
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