Megan Phillips
Riverton,WY
Summary
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Service Advisor
Fremont Motors-chevy
Riverton, WY
11.2018 - 01.2024
- Promoted available products and services to customers during service, account management and order calls.
- Developed strong relationships with customers by providing exceptional customer service.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
- Answered phone calls and responded to questions and concerns.
- Recommended additional, useful services to customers to increase overall sales.
Education
GED -
Cwc
Riverton, WY06-2011
Skills
- Service Recommendations
- Customer Service
- Customer Retention
- Computer Skills
- Repairs Scheduling
- Service Estimates
- Price Quoting
- Data Entry
- Complaint Resolution
- Records Maintenance
- Handling Customer Complaints
- Multitasking and Organization
- Warranty Claims Process Management
- Mechanical Aptitude
- Team Collaboration
- Conflict Resolution
- Excellent Communication
- Tech-Savvy
- Customer Consulting
- Listening Skills
Accomplishments
AT THE YEARS AT FREMONT RECIVED SERVIE OF THE YEAR TWO YEARS IN A ROW 2021/2021.
Timeline
Service Advisor
Fremont Motors-chevy
11.2018 - 01.2024
GED -
Cwc
Similar Profiles
Thomas L DudaThomas L Duda
Car Salesman at Central Maine Motors Chevy BuickCar Salesman at Central Maine Motors Chevy Buick
Zane ConlinZane Conlin
Car Detailer at Fremont motorsCar Detailer at Fremont motors
Virgilio GinesVirgilio Gines
Material Handler PC at Tesla Motors FremontMaterial Handler PC at Tesla Motors Fremont
Branson SaltsgaverBranson Saltsgaver
Intern at Johnson Sports PerformanceIntern at Johnson Sports Performance
Carter CainesCarter Caines
Yard Worker at various clientsYard Worker at various clients