Megan Pratel
De Pere,WI
Summary
Detail-oriented professional with experience in property management, administrative support, and fast-paced customer service. Skilled in data entry, billing support, tenant communication, and maintaining accurate records. Known for dependable follow-through, clear communication, and organized operations.
Overview
7
7
years of professional experience
Work History
Property Manager
Legacy Homes Management LLC
08.2022 - 06.2026
- Coordinated maintenance requests, vendor schedules, and repair follow-up to support timely unit readiness.
- Conducted property inspections to identify safety concerns, lease violations, and needed upkeep.
- Managed resident inquiries, lease renewals, and move-in move-out coordination with accurate documentation.
- Processed rent collections, delinquencies, and account records while maintaining organized tenant files.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Developed business plans, pricing strategies, and growth initiatives to support revenue goals.
Barista
Starbucks
10.2019 - 11.2022
- Trained new partners on beverage standards, register procedures, and customer service expectations.
- Restocked ingredients, cups, and supplies to support continuous store operations throughout shifts.
- Resolved customer concerns promptly while preserving positive guest experience and store reputation.
- Supported store opening and closing procedures, including setup, cleaning, and daily readiness checks.
- Coordinated peak-period workflow to maintain fast, accurate service across café and drive-thru stations.
- Managed cash handling, POS transactions, and order adjustments with accuracy and efficiency.
Administrative Assistant
Kyle's Plumbing
09.2019 - 12.2021
- Processed invoices, estimates, and payment records with accurate billing support.
- Coordinated service appointments and dispatch schedules to keep plumbing crews aligned with daily customer demand.
- Supported accounts receivable and accounts payable tasks, including vendor documentation and payment tracking.
- Prepared purchase orders and coordinated supply requests to prevent job delays.
- Coordinated customer calls, emails, and follow-ups to maintain clear communication and prompt response times.
Education
No Degree - Project Management
Arizona State University
Online01-2028
Skills
- Customer support
- Dependability
- Organization
- Property leasing
- Detail orientation
- Issue resolution
- Data management
Timeline
Property Manager
Legacy Homes Management LLC
08.2022 - 06.2026
Barista
Starbucks
10.2019 - 11.2022
Administrative Assistant
Kyle's Plumbing
09.2019 - 12.2021
No Degree - Project Management
Arizona State University