Megan Prumbach
Selinsgrove,PA
Summary
Seeking part-time student employment. Skilled multitasker with excellent work ethic and good communication, problem-solving and organizational skills. Self-directed individual with strong performance in both independent or collaborative environments. Previous customer service worker with excellent interpersonal skills.
Overview
4
4
years of professional experience
Work History
Customer Service Manager
Hobby Lobby
08.2019 - 06.2023
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Associate of Arts - English
Aims Community College
Greeley, CO05.2023
Skills
- Time management
- Written communication skills
- Ability to effectively work alone or collaboratively
- Detail oriented
- Adaptable and Flexible
- Problem-Solving Ability
Timeline
Customer Service Manager
Hobby Lobby
08.2019 - 06.2023
Associate of Arts - English
Aims Community College
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