Megan Rackov
Van Alstyne
Summary
A detail-oriented and dynamic individual with hands-on experience as an optician, exceptional communication skills, and proven project management abilities. Equipped with strong problem-solving abilities, adaptability, and a creative mindset. Committed to continuous learning, making meaningful contributions, and driving positive outcomes that advance organizational goals. Poised to take on new challenges with dedication and enthusiasm, contributing to team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Optician/Receptionist
Americas Best Eyeglasses And Contacts
07.2023 - Current
- Sold lenses and contacts based on prescriptions, optometrist's recommendations, and patient's lifestyle.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
- Documented customer prescriptions, wrote detailed work orders and collected payments.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
Shift Lead, Baker
Crumbl Cookies
09.2022 - 06.2023
- Trained new employees on company policies, procedures, and job duties.
- Resolved customer complaints and reported issues to senior management.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Performed opening and closing procedures such as setting alarm systems and proper documentation of cash.
Education
Bachelor of Arts - Biology
University of North Texas
Denton, TX05-2025
High School Diploma -
Erie High School
Erie, CO05-2021
Skills
- EMT-Basic
- BLS-certified
- Customer service
- Insurance verification
- Problem-solving
- Teamwork and collaboration
- Critical thinking
- Compassionate care
Certification
- EMT - Certified Emergency Medical Technician
- BLS- Certified
Timeline
Optician/Receptionist
Americas Best Eyeglasses And Contacts
07.2023 - Current
Shift Lead, Baker
Crumbl Cookies
09.2022 - 06.2023
Bachelor of Arts - Biology
University of North Texas
High School Diploma -
Erie High School
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