Megan Ramsey
Buckeye,AZ
Summary
Hardworking, initiative-taking professional eager to lend combined knowledge and organizational skills to enhance business performance. Dedicated. Operates well in both individual and team capacities with keen interpersonal and communication abilities. Leveraging a seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and purposeful with a passion for growth and efficiency to meet company needs and increase service value.
Overview
11
11
years of professional experience
Work History
Operations Fulfillment Lead
Funko
Buckeye, AZ
07.2022 - Current
- Communicated work goals and deadlines to employees to increase productivity and meet project benchmarks.
- Utilized effective delegation techniques throughout multiple projects simultaneously.
- Coached individuals to develop their technical knowledge, as well as soft skills such as communication and teamwork.
- Facilitated regular meetings with the team to discuss progress towards goals and identify areas for improvement.
- Assessed individual performance regularly against established metrics and provided constructive feedback accordingly.
- Cultivated an environment of trust, respect, collaboration, and accountability among the team members.
Business Owner
Over The Top Magic LLC
Buckeye, AZ
06.2014 - Current
- Directed the development and implementation of operational strategies to increase productivity and efficiency.
- Created and reviewed annual financial statements regularly to assess progress towards financial goals.
- Analyzed data and developed reports to track progress and address areas of improvement.
- Conducted market research to identify potential opportunities for expansion into new markets.
- Collaborated with the marketing team to develop promotional campaigns that increased brand awareness.
- Developed long-term relationships with clients and entertainers through regular contact and follow-up activities.
Retail Fulfillment Coordinator
Funko
Buckeye, AZ
12.2020 - 07.2022
- Processed sales orders according to allocation dates and inventory levels via enterprise resource planning (ERP) software: Microsoft Nav
- Created Excel spreadsheets and Google Smartsheets to record pending product shipments, limitations, and KPIs.
- Routed client shipments and printed pick worksheets and shipping labels
- Coordinated priority order picking with Sales and Customer Service
- Reported Key Performance Indicators for end of day numbers to executives.
- Trained new co-workers in processing methodology.
- Troubleshoot Microsoft Nav errors and provided support for warehouse staff.
Quality Assurance Inspector
Safran Cabins
Marysville, WA
06.2018 - 09.2019
- Inspected Boeing 787 airplane structural parts using Quality Management Systems, AS9100, and MSC standards and procedures.
- Verified alignment of manufacturing orders with part information, including lot numbers, alias, part revision, manufacturer code, and date.
- Assured accuracy of part length and thickness against engineering blueprint measurements using calipers and micrometers.
- Authored Non-Conformance Reports and Repair Orders to document non-conformance issues, including ply wrinkles, router nicks, loss of traceability against the manufacturing order, or discrepancies in length and thickness.
- Participated in internal audits of manufacturing processes to identify areas needing improvement.
- Documented inventory utilizing company computer software programs such as M3 and Zoho/WIP Inventory Scan.
Quality Assurance Specialist
Talentwise
Bothell, WA
05.2013 - 06.2014
- Processed statewide and county criminal background checks through the Talentwise software queue with high accuracy.
- Communicated with vendors, employers, and schools to verify employment, education, and salary.
- Researched court dockets to clarify charges and sex offenses.
- Bridged communications with clients and candidates via Salesforce and the TalentWise platform.
- Verified government credentials and state licensure through online searches.
Education
MBA -
Western Governors University
Salt Lake City, UT08-2021
Bachelor of Science - Criminal Justice, Anthropology
Northern Arizona University
Flagstaff, AZ05-2010
Skills
- Project Management
- Attention to Detail
- Flexible and Adaptable
- Strategic Planning
- Spreadsheet tracking
- Continuous Improvement
- Problem-Solving
- Training and Development
- Powerpoint Presentations
- Critical Thinking
- Financial Analysis
- Performance monitoring
- Task Delegation
Accomplishments
- Funko Pop Star of the Month: January 2024
Timeline
Operations Fulfillment Lead
Funko
07.2022 - Current
Retail Fulfillment Coordinator
Funko
12.2020 - 07.2022
Quality Assurance Inspector
Safran Cabins
06.2018 - 09.2019
Business Owner
Over The Top Magic LLC
06.2014 - Current
Quality Assurance Specialist
Talentwise
05.2013 - 06.2014
MBA -
Western Governors University
Bachelor of Science - Criminal Justice, Anthropology
Northern Arizona University