Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Megan Reynolds

Tucson,AZ

Summary

Emotionally intelligent and detail-oriented individual with 16+ years of experience in providing high-level administrative support to leadership and cross-functional teams. Recognized for being a team player and having a can-do attitude. Dedicated to providing exceptional customer service to ensure a positive client experience.

Overview

17
17
years of professional experience

Work History

LMS Contractor

BECKER PROFESSIONAL EDUCATION
04.2023 - Current
  • Manage the publication of B2B custom webcasts and conference shells in the CPE LMS.
  • Communicate B2B webcast progress once a week to cross-functional teams utilizing group chat.
  • Track B2B live virtual handouts and upload them to the webcast shell before the event.
  • Monitor webcast metadata and built out B2C Q4 2023 webcasts in CPE LMS meeting the deadline (July 2023).
  • Add ATAs to webcast shells every month meeting the deadline (April through July 2023).
  • Prepare course reports for distribution to the sales team (April through July 2023).

CPE Project Specialist

BECKER PROFESSIONAL EDUCATION
11.2017 - 07.2021
  • Participate in Webcast Calendar planning to ensure information is accurate and any changes are noted and communicated with appropriate teams
  • Manage the publication of B2C and B2B webcasts and conference events in CPE LMS
  • Prepare webcast metadata and deliver on-demand and webcast files to B2B clients for customers utilizing AICC files
  • Act as the main point of contact for all questions relating to webcast troubleshooting
  • Trouble-shoot client issues with LMS and suggest LMS enhancements to improve client experience
  • Assist the curriculum Director with the submission of contractor invoices and instructor expense reports.

Executive Assistant to VP, Course Development & Technology

BECKER PROFESSIONAL EDUCATION
03.2014 - 11.2017
  • Keep VP updated and aware of meetings, agendas, travel, upcoming events, incoming emails and letters, and situations relating to the administrative office
  • Manages the VP's calendar to schedule meetings, and make travel arrangements (airline, car service, rental car, hotel, etc.) Order office supplies/equipment and maintain office supply inventory worksheet
  • Prepare and submit expense statements for approval for the VP and members of the senior leadership team
  • Order catering, reserve conference rooms and prepare facilities for meetings and events
  • Act as a liaison between the leader and employees, clients, and all external contacts.

Project Coordinator

BECKER PROFESSIONAL EDUCATION
03.2007 - 03.2014
  • Supports Course Development team by facilitating effective communication amongst team to ensure deadlines are met
  • Facilitates approval, submission of payment, and tracking of invoices for course development contractors and communicates monthly accrual information to Corporate Accounting
  • Coordinates approval and delivery of content requests from other Becker departments and partner-licenses
  • Assist course production team with assignments, new projects, and tasks during peak time frames
  • Assists the course production team with recruiting outside contractors during peak time frames
  • Completes other projects and duties as assigned.

Education

High school diploma -

Canoga Park Senior High School
Canoga Park, CA
06.1997

Skills

  • Strong interpersonal and organizational skills with a keen ability to multi-task a variety of challenges and responsibilities
  • Excellent written skills
  • Proficient in Microsoft Office applications: Outlook, Word, Excel, and PowerPoint
  • 6 years of experience using Becker's CPE Learning Management System (LMS)

References

  • Patrice Johnson, Director – Curriculum, Becker Professional Education, 770-656-1796
  • Jennifer McAllister, Manager – Curriculum, Becker Professional Education, 404-326-4603

Timeline

LMS Contractor

BECKER PROFESSIONAL EDUCATION
04.2023 - Current

CPE Project Specialist

BECKER PROFESSIONAL EDUCATION
11.2017 - 07.2021

Executive Assistant to VP, Course Development & Technology

BECKER PROFESSIONAL EDUCATION
03.2014 - 11.2017

Project Coordinator

BECKER PROFESSIONAL EDUCATION
03.2007 - 03.2014

High school diploma -

Canoga Park Senior High School

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Megan Reynolds