Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Megan Riley

Megan Riley

Customer Service
College Station,TX

Summary

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

5
5
years of professional experience

Work History

CSR Agent

ContactUS Communications, NEMT MEDICAL TRANSPORTATION SCHEDULING
08.2022 - 04.2023

Telephone Interviewer

Dynata Research
07.2022 - 11.2022
  • Work from home-telephone interviewer- market research part time.

Immigration Specialist

Cognizant Technology Solutions
College Station, TX
04.2020 - 04.2021

Collection Agent

Alltran
College Station, TX
04.2019 - 11.2019

Call Center Representative

ADEECO STAFFING
College Station, TX
03.2019 - 04.2019

Cashier

BROOKSHIRE BROTHERS
12.2018 - 03.2019
  • Manage money, helping customers to their cars and unloading their items.

Cashier

WAL-MART
12.2017 - 02.2018
  • Bagging items, helping customers find items.

Education

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Penn Foster high school
Scranton, PA
08.2016 - 5 2019

Skills

Customer serviceundefined

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

CSR Agent

ContactUS Communications, NEMT MEDICAL TRANSPORTATION SCHEDULING
08.2022 - 04.2023

Telephone Interviewer

Dynata Research
07.2022 - 11.2022

Immigration Specialist

Cognizant Technology Solutions
04.2020 - 04.2021

Collection Agent

Alltran
04.2019 - 11.2019

Call Center Representative

ADEECO STAFFING
03.2019 - 04.2019

Cashier

BROOKSHIRE BROTHERS
12.2018 - 03.2019

Cashier

WAL-MART
12.2017 - 02.2018

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Penn Foster high school
08.2016 - 5 2019
Megan RileyCustomer Service