Megan Robinson
Grand Junction,CO
Summary
Accomplished professional with experience overseeing rental sales and other business activities to maximize profitability. Versatile leader with successful history managing staff, leading operations, and serving customers. Focused on creating a branch culture of employee development and customer service, while driving profit and growth.
Overview
19
19
years of professional experience
Work History
Branch Rental Manager
Enterprise Rent-A-Car
Grand Junction, Colorado
03.2012 - Current
- Managed Enterprise branch rental operations, ensuring exceptional customer service and operational efficiency.
- Supervised rental counter staff, training team members on procedures to enhance service delivery.
- Coordinated vehicle availability and reservations, maintaining fleet readiness to meet customer needs.
- Doubled fleet from 150 to 300 vehicles by building strong relationships with local businesses.
- Presidential awards in customer service, growth, operational profit and overall best branch manager
Training lead/Management assistant
Red Lobster Restaurant
Grand Junction, Colorado
05.2008 - 05.2012
- Hired and trained new employees at a new store in Casper, WY.
- Certified trainer who developed front of house staff
- Assisted management when vacancies were open
- Took over culinary duties as well, so could work any position.
Education
Bachelor of Science - Mathematics
University of Colorado-Denver
Denver, COSkills
- Fleet management
- Organizing branch operations
- Customer service excellence
- Building strong relationships with business partners
- Proactive and solution minded
Timeline
Branch Rental Manager
Enterprise Rent-A-Car
03.2012 - Current
Training lead/Management assistant
Red Lobster Restaurant
05.2008 - 05.2012
Bachelor of Science - Mathematics
University of Colorado-Denver