MEGAN ROYER
Enterprise,Alabama
Summary
Business Operations Officer, Community Recreations Officer
Experienced Business Manager skillful in monitoring and managing daily business operations with focus on continuous improvement. Decisive and analytical with 11 year history of profitable annual operating budgets.
Customer Service Driven, Provides Sound Leadership, Develops Profitable Programs, Provides Quality Programs to Enhance Morale of the Military Community
Overview
15
15
years of professional experience
1
1
Certification
Work History
Business Manger
Lake Tholocco Lodging- Fort Novosel, AL
2013.05 - Current
- Manages the RV Campground and Cabin programs with duties including but not limited to: Operate the Lake Tholocco Lodging Program within established regulatory guidelines, AR 215-1, Army regulations and directives, applicable SOPs, and installation, IMA and FMWRC guidance
- Develop necessary SOPs (standard operating procedures) to address internal controls, cash management, personnel management, and operational management
- Generate AOB (annual operating budget) and ensure the activity meets budgetary goals, financial standards and achieves a positive NIBD (net income before depreciation) for each fiscal year
- Introduce short-term and long-term plans for facility improvements
- Lead & supervise Lake Lodging staff of 13+, providing counseling, evaluations, training, disciplinary actions, and recognitions, as appropriate, and in a timely manner
- Maintain control of Government Purchase Card for purchases of supplies and materials and payments of bills. Reconciles statement monthly and maintains complete files for review. Lead team of GPC holders as Billing Official.
- Compile quotes and specifications to submit Purchase Requests utilizing CPMC (capital purchase/minor construction) funding for all facility needs
- Successfully plan, coordinate, facilitate, provide funding for, and submit surveys for the WAQ Program (Warrior Adventure Quest) Have provided WAQ events for over 9,000 active-duty Soldiers
Interim Program Manager
Outdoor Recreation- Fort Novosel, AL
2019.12 - 2020.07
- Managed the Ft. Novosel Outdoor Recreation program, encompassing Lake Tholocco Lodging and the Ft. Novosel Riding Stables with duties including but not limited to:
- Planned, scheduled, organized, conducted and evaluated Ft. Novosel Outdoor Recreation activities and programs such as but not limited to Cabin rentals, RV Park rentals, Fam Camp Days, Youth Hunting and Fishing activities, Deer Hunts, Turkey Hunts, Bass Fishing Tournaments, Guided ATV Trail Rides, Wounded Warrior Hunts, and Warrior Adventure Quests for all of Ft. Novosel and Eglin Air Force Base. Conducted all programs while integrating risk management and safety requirements
- Monitored, justified, and reported on 5 additional programs AOBs
- Develop business plans for each department to ensure a positive NIBD
- Communicated with Marketing Department for advertisement of programs and special events
- Continued to maintain a GPC for purchasing of any supplies, goods, and inventory for Ft. Novosel Outdoor Recreation as a whole
- Preformed the full range of managerial duties over Ft. Novosel Outdoor Recreations 25+ employees including: Maintenance, Recreation Aides, Recreation Assistants, and Supervisors and Laborers
- Conducted market analysis to ensure Ft
Guest Services Relations Assistant
Lake Tholocco Lodging- Fort Novosel, AL
2009.08 - 2013.05
- Performed a variety of administrative and clerical functions in support of the activity, enforcing operating procedures
- Received and reviewed incoming documents for completeness taking or coordinating and tracking required action
- Established and maintained office files in accordance with regulatory guidance/procedures
- Submitted automated time and attendance processing, processed DAR’s (daily activity reports), Submitted work permits/orders, dig permits,
Education
Enterprise Ozark Community College
2000
Enterprise High School
1998
Skills
- Financial Management
- Project and Marketing Management
- Purchasing and planning
- Performance Evaluation and Monitoring
- Employee Management
- Customer Service
- Business Leadership
- Program Development and Optimization
References
- Margaret Wingate, 334-406-5427
- Lynn Avila, 334-237-0749
- Savery Moerkerken, 334-379-4086
Certification
- Certified Equal Employment Opportunity Mediator
- Certified Equal Employment Opportunity Collateral Duty Officer
- Certified Warrior Adventure Quest Program Coordinator and Facilitator
- Civilian Basic Management Course - 80 hours
- Civilian Foundation Course - 160 hours
- Financial Management Course - 40 hours
- Received 16 Programming, Customer Service, and Leadership Awards
Timeline
Interim Program Manager
Outdoor Recreation- Fort Novosel, AL
2019.12 - 2020.07
Business Manger
Lake Tholocco Lodging- Fort Novosel, AL
2013.05 - Current
Guest Services Relations Assistant
Lake Tholocco Lodging- Fort Novosel, AL
2009.08 - 2013.05
Enterprise Ozark Community College
Enterprise High School
- Certified Equal Employment Opportunity Mediator
- Certified Equal Employment Opportunity Collateral Duty Officer
- Certified Warrior Adventure Quest Program Coordinator and Facilitator
- Civilian Basic Management Course - 80 hours
- Civilian Foundation Course - 160 hours
- Financial Management Course - 40 hours
- Received 16 Programming, Customer Service, and Leadership Awards
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