Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant
Forefront Dermatology
01.2020 - Current
Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
Ensured timely follow-up care by contacting patients with test results and coordinating necessary appointments for further evaluation or treatment.
Assisted physicians and pa's with clinical procedures following safe practices.
Taught patients about medications, procedures, and care plan instructions.
Maintained strict sterilization protocols for all instruments and surfaces, ensuring safe environment for both patients and staff members.
Medical Assistant
The Woodruff Institute Of Dermatology
02.2017 - 01.2020
Assisted with routine checks and diagnostic testing by collecting and processing specimens
Directed patients to exam rooms, fielded questions and prepared for physician examinations
Taught patients about medications, procedures and care plan instructions
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
Led diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development and patient relations
Improved patient outcomes and delivery of care through improved clinical quality processes
Directed and coordinated patient care activities of nursing and support staff
Completed patient referrals to other medical specialists
Ordered medical and laboratory supplies and equipment
Assisted senior physicians and surgeons during assessments, examinations, and surgical interventions.
Education
Bachelors - Health Administration
Eastern Florida State College
Melbourne, FL
Bachelors - Biology
Florida Gulf Coast University
Skills
Medical Office Management
HIPPA Compliance
Patient Care Coordination
Clinical Leadership
Patient education and counseling
Medical office administration
Professionalism and Ethics
Roles And Responsibilities
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Taught patients about medications, procedures and care plan instructions.
Collaborated with medical and administrative personnel to maintain a patient-focused, engaging and compassionate environment.
Led diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development and patient relations.
Improved patient outcomes and delivery of care through improved clinical quality processes.
Directed and coordinated patient care activities of nursing and support staff.
Completed patient referrals to other medical specialists.
Ordered medical and laboratory supplies and equipment.
Assisted senior physicians and surgeons during assessments, examinations, and surgical interventions.
Certification
Dermatology Technician Training - 2017 established, 2023 renewed
Timeline
Lead Medical Assistant
Forefront Dermatology
01.2020 - Current
Medical Assistant
The Woodruff Institute Of Dermatology
02.2017 - 01.2020
Bachelors - Health Administration
Eastern Florida State College
Bachelors - Biology
Florida Gulf Coast University
Dermatology Technician Training - 2017 established, 2023 renewed
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