Megan Scholl
Bartender
Memphis,IN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Marketing position with long term employment opportunities and career development.Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Server
Cracker Barrel
Sellersburg, IN
08.2020 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bartender
Hilton Garden Inn Hotel
Jeffersonville, IN
05.2023 - 11.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Benefit Verification Specialist
Pharmacord
Jeffersonville, IN
07.2022 - 01.2023
- Improved patient satisfaction by accurately verifying benefits and providing timely responses to inquiries.
- Enhanced workflow efficiency by implementing a streamlined benefit verification process for the team.
- Maintained up-to-date knowledge of insurance regulations, enabling accurate benefit verifications for various plans.
- Provided exceptional customer service by addressing patient concerns regarding coverage and out-of-pocket expenses.
Customer Service Representative
Transcom Work at Home
08.2020 - Current
- Providing customer service to inbound calls, Providing troubleshooting assistance to customers with Apple products, Processing payments for customers, Setting appointments for customers requesting in-store appointments, Superior customer service skills, Setting up repairs for customers with damaged products
Order Filler
Walmart Distribution Center
12.2018 - 05.2020
- Breakdown of packages to ensure each store receives their specific order, Ability to walk and or stand for 10 hr shifts, Ability to lift 50+ lbs, Ability to work at a face pace and meet production goals
Bartender/ Bar Manager
Macdaddy's
09.2017 - 01.2019
- Serving food and beverages to guests, Cash handling, Placing orders for inventory needed
- Beer, liquor, food, etc, Customer service, Followed food and drink safety procedures, Worked from 6pm to 4am, Performed barback duties
Education
High school or equivalent -
Henryville Jr & Sr High School
Henryville, IN06.2008
Skills
- Bartending
- Serving
- Customer Service
- Cash Handling
Additional Information - Professional Skills
Excellent customer service skills and strong work ethic
Ability to work with minimal or no supervision
Effective in a fast paced environment
Microsoft word, excel, and power point experience
Typing average 60 wpm
Microsoft Word
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: Authorized to work in the US for any employer
Timeline
Bartender
Hilton Garden Inn Hotel
05.2023 - 11.2023
Benefit Verification Specialist
Pharmacord
07.2022 - 01.2023
Server
Cracker Barrel
08.2020 - Current
Customer Service Representative
Transcom Work at Home
08.2020 - Current
Order Filler
Walmart Distribution Center
12.2018 - 05.2020
Bartender/ Bar Manager
Macdaddy's
09.2017 - 01.2019
High school or equivalent -
Henryville Jr & Sr High School