Megan Schott
Pontiac,IL
Summary
Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, loan processing and inventory management.
Overview
11
11
years of professional experience
Work History
Bank Teller
State Bank Of Graymont
05.2012 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Provided customer records, account statements and copies of checks.
- Educated customers on use of banking website and mobile apps.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Assisted customers with compromised debit cards and issued new credentials.
Education
Associate of Applied Science - Microcomputer Applications
Heartland Community College
Normal, ILSkills
- Calculator Usage
- Staff Assistance
- Signature Verification
- Account Services
- Active Learning
- Generating Receipts
- Information Processing
- Pleasant and Personable
- Investigate Discrepancies
- Cash Counting
- Night Deposit Transactions
- Deposit and Withdrawal Management
- Transaction Error Identification
- Deposit Funds
- Process Monitoring
- Call and Email Handling
Timeline
Bank Teller
State Bank Of Graymont
05.2012 - Current
Associate of Applied Science - Microcomputer Applications
Heartland Community College