Summary
Overview
Work History
Education
Skills
Timeline
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Megan Sharer

Megan Sharer

Jupiter,FL

Summary

Customer Training Manager specializing in strategic training solutions that improve customer engagement and satisfaction. Demonstrated ability in skill gap analysis and program development to meet client needs. Effective communicator with a strong background in account management, financial best practices and investment methodologies.

Overview

2026
2026
years of professional experience

Work History

Strategic Customer Training Manager

AppFolio
Remote , CA
02.2022 - Current
  • Planned and led in-person training programs for largest customers, enhancing knowledge and driving satisfaction.
  • Coordinated with key stakeholders to identify skill gaps and implement targeted training solutions, improving training relevance.
  • Delivered public speaking workshops for diverse learners, fostering effective communication skills.

Senior Product Specialist

AppFolio
Remote - Santa Barbara, CA
2021 - 2022
  • Analyzed discrepancies in financial reports and identified root causes.
  • Collaborated with cross-functional teams to enhance product features and user experience.
  • Provided ongoing support to sales teams by addressing technical inquiries and challenges.

Executive Administrative Assistant

RFI - Restore Force
Jupiter, Florida
2021 - 2022
  • Processed invoices and expense reports efficiently to support accurate financial tracking.
  • Prepared cost estimates for proposed construction projects.
  • Managed project documentation to maintain compliance with industry standards.

Assistant Property Manager

Watermark
Stuart, FL
2020 - 2021
  • Managed lease agreements and ensured compliance with regulations.
  • Assisted in budgeting processes and accurately tracked monthly expenses to maintain financial oversight.

Education

Some College (No Degree) - Agriculture Business

Parkland College
Champaign, IL

Skills

  • Training program development
  • Customer engagement strategies
  • Performance metrics
  • Strategic Account management
  • Product launch coordination
  • Accounting principles

Timeline

Strategic Customer Training Manager

AppFolio
02.2022 - Current

Senior Product Specialist

AppFolio
2021 - 2022

Executive Administrative Assistant

RFI - Restore Force
2021 - 2022

Assistant Property Manager

Watermark
2020 - 2021

Some College (No Degree) - Agriculture Business

Parkland College

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Megan Sharer