MEGAN SNELLING
Denver,CO
Summary
Customer-focused recruiter and operations professional with training in biology and health and wellness. Resolve client and candidate issues, manage multiple accounts and deadlines, and maintain clear stakeholder communication. Support smooth team operations through process follow-through and accurate coordination.
Overview
11
11
years of professional experience
Work History
Lead Recruiter
FIBR
Westlake Village, California
09.2024 - Current
- Reached out to candidates and clients daily with clear, empathetic messaging, achieved 36.1% positive response rate, and placed 200+ candidates.
- Recorded outreach results in Recruiterflow, refined approach based on performance data, and managed multiple projects and deadlines with attention to detail.
- Partnered across teams, created workflows and documentation from scratch, and helped keep fast-growing client base organized and running smoothly.
- Supported franchise owner clients as main point of contact, identified individual needs, resolved issues promptly, and built trust through consistent communication.
- Maintained productivity and communication while working remotely.
Assistant Studio Manager
Cyclebar
Littleton, CO
05.2023 - 09.2024
- Supported members of 490-member boutique fitness studio by answering inquiries, guiding sign-ups, and turning interest into active memberships through positive, friendly service.
- Trained staff in customer service and sales, enhancing cross-selling workflow and enriching member experience.
- Resolved escalation issues with empathy and problem-solving, ensuring quick resolution and consistent service in fast-paced environment.
Lifeguard to Facilities Manager (Aquatics)
City of Lakewood
Lakewood, CO
03.2016 - 09.2023
- Advanced from lifeguard to head lifeguard to pool manager, taking on growing team leadership responsibilities.
- Directly managed a seasonal team, providing continuous coaching and performance feedback to maintain 100% compliance with municipal safety regulations.
- Coached seasonal staff, providing performance feedback to ensure 100% compliance with municipal safety regulations.
- Collaborated with senior management in monthly planning meetings to establish goals and enhance operational effectiveness.
- Engaged with senior management during monthly planning meetings to define goals and optimize operations.
Education
Bachelor of Science - Biology
Colorado Mesa University
Grand Junction, CO05-2023
Skills
- Recruitment marketing
- CRM proficiency
- Project management
- Customer service
- Written communication
- Relationship building
- Problem solving
- Time management
- Attention to detail
- Team collaboration
- Communication platform
- Office suite
Timeline
Lead Recruiter
FIBR
09.2024 - Current
Assistant Studio Manager
Cyclebar
05.2023 - 09.2024
Lifeguard to Facilities Manager (Aquatics)
City of Lakewood
03.2016 - 09.2023
Bachelor of Science - Biology
Colorado Mesa University