Megan Snyder
Spencerport,NY
Summary
Retail operations leader with expertise in inventory management, workforce scheduling, P&L analysis, and store compliance. Known for coaching teams, improving merchandising standards, and keeping sales floor, backroom, and receiving operations running smoothly.
Overview
20
20
years of professional experience
Work History
Assistant Store Manager - Operations
At Home Decor Superstore
Greece, NY
11.2024 - Current
- Coordinated home store activities across sales floor, backroom, and receiving areas to ensure efficient daily operations.
- Directed merchandise flow for home decor, furniture, and seasonal product displays to maintain store presentation standards.
- Supervised associate assignments during opening, closing, and floor recovery routines to maintain consistent coverage and service quality.
- Coached team members on customer service expectations and operational procedures to strengthen store performance.
- Analyzed financial statements such as profit and loss statements, and balance sheets to identify areas of improvement.
- Assisted in recruiting, interviewing, hiring and training new staff members.
- Scheduled staff shifts to align employee availability with departmental and business needs.
- Maintained accurate records of employee attendance, payroll and inventory data.
Zone Lead
At Home Decor Superstore
Greece, NY
06.2020 - 11.2024
- Enhanced visual merchandising standards across assigned department zones to improve customer experience.
- Resolved guest concerns on sales floor, ensuring satisfaction and fostering positive shopping experiences.
- Followed safety practices and store compliance throughout assigned areas.
- Restocked shelves and endcaps with current inventory and approved product assortments.
- Provided coaching and mentoring support to team members.
- Assigned tasks based on individual strengths to support development opportunities.
- Ensured proper stock levels in displays, organized store layout, and kept aisles clear to promote safety and accessibility.
Area Supervisor
Toys"R"Us
Rochester, NY
05.2014 - 06.2018
- Supervised store floor teams across Toys"R"Us retail departments and daily operations.
- Trained new team members on customer service, safety, and store procedures.
- Monitored merchandising standards for toy aisles, endcaps, and seasonal displays.
- Coordinated inventory checks, stockroom organization, and replenishment of toy merchandise.
- Addressed customer concerns and supported service recovery on busy selling days.
Department Supervisor
Kohls Department Store
Rochester, New York
04.2007 - 05.2014
- Supervised Kohl's sales floor associates during daily department operations.
- Trained associates on customer service, POS, and store recovery standards.
- Resolved customer concerns and supported service recovery on sales floor.
- Monitored merchandise presentation and maintained Kohl's visual standards.
- Coordinated loss prevention practices and protected store assets.
Education
Bachelor of Science - Biology - Field Biology
Paul Smiths College
Paul Smiths, NY05-2006
High School Diploma -
Aquinas Institute
Rochester, NY06-2002
Skills
- Inventory management
- P and L analysis
- Labor cost management
- Workforce scheduling
- Retail compliance
- Visual merchandising
- Loss prevention
- Staff coaching
- Team building and leadership
- Attention to detail
- Employee engagement
- Inventory tracking
Timeline
Assistant Store Manager - Operations
At Home Decor Superstore
11.2024 - Current
Zone Lead
At Home Decor Superstore
06.2020 - 11.2024
Area Supervisor
Toys"R"Us
05.2014 - 06.2018
Department Supervisor
Kohls Department Store
04.2007 - 05.2014
Bachelor of Science - Biology - Field Biology
Paul Smiths College
High School Diploma -
Aquinas Institute