Megan Stacey
Vancouver,WA
Summary
To be a part of a company where I can contribute my talents and grow personally and professionally. Professional with strong background in restaurant management. Demonstrates exceptional leadership in team collaboration and adaptability to evolving circumstances. Adept at maintaining high operational standards, streamlining processes, and ensuring customer satisfaction. Skilled in staff training, inventory management, and problem-solving to drive results.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Buffalo Wild Wings
01.2018 - Current
- Responsible for interviewing, hiring, firing, training, coaching performance as well as formal evaluations.
- Motivated, trained, and disciplined employees to maximize performance.
- Created tools and check lists to improve efficiency and streamline workflows in all areas of operations
- Resolve staff and guest conflicts in a professional courteous manner
- Accountable for inventory control of supplies, food, and beverages, maintaining par levels and ordering appropriate quantities to manage inventory within budget.
- Administrative tasks include scheduling for all departments, coordinating fundraising at the store level, and miscellaneous office functions.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
Lead
Dr. Jacks Bar and Grill
01.2014 - 01.2018
- Worked in many areas of the bar including host, server, bartender, and lead bartender
- Helped other department/restaurants within the Moda Center as needed
- Collected money at the end of the night confirming accurate check outs
- Trained new staff members
- Handled any guest issues and worked with the team to solve conflicts effectively
- Used computer coding skills to reconfigure point of sales devices to meet business needs and requirements
- Also worked as a server in several catered events hosted by the Trailblazers and other organizations
Sandwich Artist
Subway
01.2011 - 01.2013
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
Education
Bachelor of Science - Marketing, Athletic and Outdoor Industry
Portland State University
Portland, OR06.2016
Associate of Arts - Intercultural communications certificate
Spokane Community College
Spokane, WA06.2013
High School Diploma -
University High School
Spokane06.2013
Skills
- Budget Management
- Microsoft Office
- Word
- Excel
- PowerPoint
- Customer Service
- Staff Training
- Coaching
- Recruiting
- Hiring
- Quality Assurance
- Operations management
- Written Communication
- Staff development
- Verbal Communication
Certification
ServeSafe Food and Alcohol certified
Accomplishments
- Buffalo Wild Wing's Golden Glove, 2019, Top Make a Wish Donations
- Buffalo Wild Wing's Golden Glove, 2021, Highest Average Food Safety Score
Timeline
Assistant General Manager
Buffalo Wild Wings
01.2018 - Current
Lead
Dr. Jacks Bar and Grill
01.2014 - 01.2018
Sandwich Artist
Subway
01.2011 - 01.2013
Bachelor of Science - Marketing, Athletic and Outdoor Industry
Portland State University
Associate of Arts - Intercultural communications certificate
Spokane Community College
High School Diploma -
University High School
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