Megan Stevens
South Bend,IN
Summary
Operations and wellness associate experienced in retail management, inventory systems, vendor relations, and customer education. Skilled in employee training, product marketing, social media management, and brand communication within fast-paced retail environments. Currently pursuing a Bachelor of Science in Industrial/Organizational Psychology with an interest in organizational systems and human behavior. Recognized for adaptability, attention to detail, and the ability to support both daily operations and long-term improvements within dynamic team environments.
Overview
11
11
years of professional experience
Work History
Wellness Associate
Down to Earth Natural Foods
Granger, Indiana
03.2022 - Current
- Operate store location and ensure full readiness for daily business operations.
- Manage inventory systems, including monitoring product levels, placing orders, receiving shipments, stocking shelves, and maintaining accurate pricing.
- Provide high-level customer service, including issue resolution, in-store support, and wellness product guidance.
- Maintain full working knowledge of SKUs, manufacturers, POS system, register, and ordering systems.
- Train new employees on store protocols, product knowledge, and customer service standards.
- Collaborate with leadership (CEO and administrative staff) to research, develop, market, and introduce new products.
- Communicate with manufacturers and brand representatives to ensure accurate ordering and fulfillment.
- Participate in ongoing professional trainings from supplement and wellness brands to maintain advanced product expertise.
- Prepare and serve made-to-order food and beverages, including smoothies, pressed juices, coffee, matcha, and sandwiches, in a fast-paced environment.
- Maintain cleanliness, organization, and operational standards across retail and food service areas.
Childcare Assistant
Forever Blessed Daycare
South Bend, Indiana
08.2020 - 02.2021
- Assisted two lead supervisors in caring for up to 20 children for 25 hours per week.
- Supported and led age-appropriate outdoor play, naptime routines, and educational activities for children ages 2–14.
- Provided tutoring and academic support during the COVID-19 remote learning transition.
- Prepared and served two meals daily while maintaining strict food safety and supervision standards.
Child Care Teacher’s Assistant
Calvary Children’s Center
Naperville, Illinois
05.2019 - 08.2019
- Supported classroom management for up to 15 children per co-teacher assignment.
- Communicated with parents regarding behavioral updates and student progress.
- Assisted with the preparation of teaching materials and daily schedule transitions.
- Maintained strict safety, wellness, and structured learning environments across multiple classrooms when needed.
Administrative & Design Assistant
Areli Sportswear
West Chicago, Illinois
08.2015 - 01.2016
- Organized and compiled company data into structured spreadsheets for internal reporting and decision-making.
- Submitted detailed data reports directly to executive leadership (CEO).
- Assisted in the finalization of apparel designs for Wheaton Academy, ensuring alignment with client expectations.
Education
Bachelor of Science - Industrial/Organizational Psychology
Purdue University Global
Lafayette, Indiana12-2027
Wheaton Academy
West Chicago, Illinois06-2018
Skills
- Vendor Relations
- Communications
- Brand Identity
- Inventory Management Systems
- Product Marketing
- Customer Service
- Social Media Management
- Microsoft Office Suite
- Operational Onboarding
- Product Education
Languages
Spanish
Limited Working
English
Native or Bilingual
Interests
Yoga, Weightlifting, Nature, Pottery, Hiking, Dachshunds
Timeline
Wellness Associate
Down to Earth Natural Foods
03.2022 - Current
Childcare Assistant
Forever Blessed Daycare
08.2020 - 02.2021
Child Care Teacher’s Assistant
Calvary Children’s Center
05.2019 - 08.2019
Administrative & Design Assistant
Areli Sportswear
08.2015 - 01.2016
Bachelor of Science - Industrial/Organizational Psychology
Purdue University Global
Wheaton Academy