Megan Taylor
Davie
Summary
Accomplished and detail-oriented professional with 10+ years of effective operation and office management. Known for strong communication, reliability, and efficient leadership skills to enhance productivity and maintain regulatory compliance. Strong problem solving skills and attention to detail have driven operational efficiency and enhanced employee engagement through effective training workshops and recognition. Goal driven employee who remains flexible and adaptable and is committed to the success of the company.
Overview
12
12
years of professional experience
Work History
Supervisor, Crew Training Scheduling & Planning
Spirit Airlines
Dania Beach, FL
06.2021 - 05.2026
- Supervised daily operations to ensure adherence to safety standards, regulatory compliance, and timely completion of tasks.
- Conducted regular performance evaluations, providing constructive feedback to enhance individual and team productivity.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency through monthly training workshops, leading by example, and fostering a culture of excellence.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Trained new and existing employees on all company policies and procedures.
- Assisted team members with daily tasks and projects.
- Gathered & reviewed data to effectively plan and schedule all required training for pilots in advance.
Front Desk Receptionist
VCA Imperial Point Animal Hospital
Fort Lauderdale, FL
11.2016 - 06.2021
- Managed front desk operations, ensuring smooth patient check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving concerns efficiently.
- Coordinated communication between clients and veterinary staff to enhance service delivery.
- Maintained accurate patient records and updated information in clinic management software.
- Stocked & maintained inventory for office and pet supplies.
- Collected deposits, fees, and payments.
- Maintained a clean and organized environment.
Operations Coordinator
Tropic Ocean Airways
Fort Lauderdale, FL
10.2018 - 03.2020
- Implemented operational procedures, enhancing safety protocols and compliance with aviation regulations.
- Coordinated flight schedules, ensuring timely departures and arrivals while optimizing resource allocation.
- Managed communication between pilots and ground personnel to streamline operations.
- Monitored flight plans and weather conditions, adjusting logistics for efficient route management.
- Coordinated all take off and landing requirements for crew members and passengers.
- Maintained strong communication with the sales team to ensure high customer satisfaction.
Crew Scheduling Supervisor
Silver Airways
Fort Lauderdale, FL
07.2014 - 10.2018
- Supervised a team of schedulers, providing mentorship and training to enhance performance and accuracy.
- Ensured crew member schedules were compliant with all FAA and CBA regulations.
- Resolved FAR violations and complex scheduling conflicts.
- Communicated effectively through phone calls with crew members to advise of updates and gather information.
- Trained hew hires on all company policies and procedures, safety management, and airline compliance.
Education
High School Diploma -
Marjory Stoneman Douglas High School
Parkland, FLSkills
- Training and mentoring
- Goal oriented
- Adaptability
- Standards and Compliance
- Effective Communication
- Attention to detail
- Complex Problem-solving
- Managing operations and efficiency
- Time management
- Reliability
Technical Skills
- Microsoft Word
- SharePoint
- Teams
- Outlook
- Excel
- PowerPoint
- Sabre
Timeline
Supervisor, Crew Training Scheduling & Planning
Spirit Airlines
06.2021 - 05.2026
Operations Coordinator
Tropic Ocean Airways
10.2018 - 03.2020
Front Desk Receptionist
VCA Imperial Point Animal Hospital
11.2016 - 06.2021
Crew Scheduling Supervisor
Silver Airways
07.2014 - 10.2018
High School Diploma -
Marjory Stoneman Douglas High School