Dedicated student with well developed critical thinking, customer service, conflict resolution, and organizational skills. Exceptional communicator and team player trained in working in fast-paced professional settings.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Round Hill Country Club
Alamo, CA
08.2022 - 01.2023
Monitored dining room activity to ensure all guests were receiving optimal service.
Resolved customer complaints in a professional manner while maintaining a positive attitude.
Answered incoming calls with appropriate greeting and provided information about menu items or services.
Front Desk Associate
Adorable Baby 3d 4d Ultrasound Studio
Danville, CA
06.2022 - 10.2022
Maintained daily records of all transactions
Continuously cleaned and prepared all ultrasound rooms
Assisted with the check-in process for guests by verifying information and providing directions to rooms.
Processed guest payments through credit card machines in an accurate manner.
Crew Member
StarCycle
Danville, CA
08.2021 - 01.2022
Assisted with membership signups by providing information on services, policies, and procedures.
Ensured that all fitness classes adhered to health and safety regulations.
Responded promptly to any complaints from customers regarding service issues.
Education
Bachelor of Science - Global Disease Biology
University of California - Davis
Davis, CA
06.2027
Skills
Reservation Coordination
Guest Relations Management
Conflict Resolution
Records Management
Affiliations
Committed member of two most selective choruses, Chamber Singers and Concert Choir [2019-2023]