Megan Torres
Ione,CA
Summary
Analyst with experience reviewing sensitive grievance cases, identifying systemic issues, and supporting policy compliance through trend analysis, research, and critical thinking. Analyst with experience reviewing sensitive grievances, identifying trends, and evaluating compliance with policies and regulations. Strong in data interpretation, critical thinking, and recommending process improvements that support corrective action and continuous improvement.
Overview
4
4
years of professional experience
Work History
Analyst II
Centralized Screening Team/CDCR
Rancho Cordova
05.2024 - Current
- Conducted complex reviews of grievances submitted by incarcerated individuals, evaluating institutional operations and compliance with departmental policies and state regulations. Analyzed case information to identify trends, systemic issues, compliance concerns, and program operation problems. Evaluated findings to determine impact, identified areas needing corrective action, and provided recommendations to improve processes and support compliance. Exercise sound judgment and discretion when reviewing sensitive or high-risk issues and determining appropriate escalation and follow-up.
Analyst I
Office of Business Services/CDCR
Sacramento
08.2023 - 05.2024
- Independently conduct complex reviews of grievances submitted by incarcerated individuals to evaluate institutional operations and compliance with departmental policies, State regulations, and applicable requirements. Analyze case information to identify recurring trends, systemic issues, potential compliance concerns, and problems affecting program operations. Evaluate findings to determine their impact and identify areas needing corrective action, and provide recommendations to improve processes and support compliance. Exercise sound judgment and discretion when reviewing sensitive or high-risk issues and determining appropriate escalation and follow-up.
Office Technician
Office of Business Services/CDCR
Sacramento, CA
02.2023 - 08.2023
- Independently conduct complex reviews of grievances submitted by incarcerated individuals to evaluate institutional operations and compliance with departmental policies, State regulations, and applicable requirements. Analyze case information to identify recurring trends, systemic issues, potential compliance concerns, and problems affecting program operations. Evaluate findings to determine their impact and identify areas needing corrective action, and provide recommendations to improve processes and support compliance. Exercise sound judgment and discretion when reviewing sensitive or high-risk issues and determining appropriate escalation and follow-up.
Education
Columbia College
Columbia, CASkills
- Trend analysis
- Policy compliance
- Critical thinking
- Data interpretation
- Stakeholder coordination
- Analytical problem solving
- Continuous improvement
- Research and analysis
Timeline
Analyst II
Centralized Screening Team/CDCR
05.2024 - Current
Analyst I
Office of Business Services/CDCR
08.2023 - 05.2024
Office Technician
Office of Business Services/CDCR
02.2023 - 08.2023
Columbia College