Megan Tzoc cajtunaj
NIAGARA FALLS,NY
Summary
Dynamic professional with extensive experience in environmental services at Amenadola Property Management, adept at aligning resources with strategic objectives. Proven track record in ensuring regulatory compliance and conducting quality inspections. Strong customer service skills complemented by expertise in environmental economics, fostering positive relationships and enhancing service delivery.
Professional in hospitality industry equipped to deliver exceptional guest experiences. Skilled in customer service, conflict resolution, and multitasking in fast-paced environments. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability, communication skills, and positive attitude.
Overview
24
24
years of professional experience
Work History
Environmental Services
Amenadola Property Management
10.2021 - 05.2024
- Developed annual budgeting process that aligned resources with key strategic objectives in delivering desired results across various Environmental Services programs.
- Maintained updated knowledge of industry trends, technological advancements, and regulatory changes related to environmental services provision.
- Ensured compliance with local, state, and federal regulations by regularly reviewing policies and procedures related to environmental services.
- Conducted regular quality inspections to ensure adherence to established environmental services standards and protocols.
Property Manager
Sharon Gadacz
04.2018 - 09.2020
- NaHandled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Various
Remedy Staffing
04.2015 - 10.2015
- Developed annual budgeting process that aligned resources with key strategic objectives in delivering desired results across various Environmental Services programs.
- Maintained updated knowledge of industry trends, technological advancements, and regulatory changes related to environmental services provision.
- Ensured compliance with local, state, and federal regulations by regularly reviewing policies and procedures related to environmental services.
- Conducted regular quality inspections to ensure adherence to established environmental services standards and protocols.
Crew Member
McDoanlds
04.2015 - 12.2015
- Niagara fallWorked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Sales Associate
Walmart
04.2014 - 12.2014
- Niagara Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Housekeeper
Labor Ready Staffing
04.2007 - 11.2009
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Cashier
Four Seasons
06.2000 - 09.2002
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Server
IHOP
06.2000 - 12.2001
- District heights Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Central High School
District Heights, MDSkills
- Environmental services
- Environmental economics
- Expert environmental economics
- Environmental law awareness
- Welcoming guests
- Professional appearance
- Guest relations
- Customer service
- Payment handling
Timeline
Environmental Services
Amenadola Property Management
10.2021 - 05.2024
Property Manager
Sharon Gadacz
04.2018 - 09.2020
Various
Remedy Staffing
04.2015 - 10.2015
Crew Member
McDoanlds
04.2015 - 12.2015
Sales Associate
Walmart
04.2014 - 12.2014
Housekeeper
Labor Ready Staffing
04.2007 - 11.2009
Cashier
Four Seasons
06.2000 - 09.2002
Server
IHOP
06.2000 - 12.2001
Central High School
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