Summary
Overview
Work History
Education
Skills
Timeline
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Megan Ulshafer

Northampton,PA

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

16
16
years of professional experience

Work History

Cashier

cvs health
Northampton , Pa
11.2007 - 12.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Stocked shelves with merchandise when needed.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Developed strong customer relationships to encourage repeat business.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

Education

Associate of Applied Science -

Northampton Community College
Bethlehem, PA
06-2011

High School Diploma -

Northampton Area High School
Northampton, PA
06-2007

Skills

  • Customer Service
  • Customer Assistance
  • Staff Mentoring
  • Customer Service Excellence
  • Customer Relations
  • Flexible Schedule
  • Multitasking and Organization
  • Teamwork and Collaboration

Timeline

Cashier

cvs health
11.2007 - 12.2023

Associate of Applied Science -

Northampton Community College

High School Diploma -

Northampton Area High School

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Megan Ulshafer